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Business Management Skills for SME Bosses

A leader drives success and promotes a productive business environment. However, you don’t need an MBA to do that1. The best managers are inspirational and effective leaders2, However, they are not natural-born leaders. Here are some business management skills any SME boss can learn. Strategic Thinking Strategic Thinking is a mental process employed by a leader to achieve business goals and help the company expand. Good strategic thinking focuses on developing opportunities to create value by encouraging creative interactions among the people who can affect the organization’s direction. This not only adds value to the business but can help maximize human resources and initiate positive changes3.

Good Communication Skills

Communication is a fundamental business skill. An effective leader must pursue consistent mutual communication with employees to set projections, establish processes, and build trust, and harmony within the team. Good communication also provides a plan of action for improvement and effective cooperation between the team members and the leaders4. Inspirational Leadership Effective leaders seek mentorship and guidance from experienced leaders who can lead by example5. Leading by example is one of the simplest and most cost-effective business management skills6. Radiating positivity and optimism with a strong work ethic will inspire loyalty among your employees.

Motivational Skills

Strong motivation skills can increase productivity and employee morale. Consistently provide positive feedback, encourage your team, and acknowledge their successes. When your employees feel that you appreciate their efforts, they will work harder for you as a result. Therefore, learn to be a cheerleader for your teammates.

Relationship Building

It is your responsibility as a leader to foster the development of your employees and encourage their participation in challenging projects. Modern businesses in a highly competitive environment work better in a collaborative and autonomous culture. A good relationship with your co-workers is the game-winner of workforce 2.0. Your business cannot succeed or grow if you do not have a good relationship with your employees. Time Management and Delegation Time management ensures that you complete all of your tasks before the deadline. When you can manage your time wisely, both in business and in life, you will open yourself up to newer opportunities. Make sure you value your time and the talents around you. Do not do all the work by yourself. Avoid burnout, take some time off and learn to disconnect from work occasionally. Another important business skill is the ability to delegate. A leader who can effectively delegate tasks not only can meet deadlines but can also help the company to expand and increase productivity1. Be Financially Savvy

Business owners must always have a clear understanding of their company’s financial situation. Keep a close eye on costs, and cash flow, and take responsibility for every dollar spent1.

Contracts should be reviewed when they become due and carefully negotiated for a win-win outcome. Financial shrewdness empowers business owners to develop strategies, maintain good profit margins, positive cash flow, and stay on top of critical details such as excessive overhead costs and more.

Attentiveness Every successful entrepreneur must be able to “triple listen”. Listen to what the market says; listen to what your team is saying, and listen to your instincts. Analyze your employee’s feedback thoroughly and see what insights you can use to improve your organisation7.

Adaptability and Resilience

Many unforeseen events can happen in business8. Your well-laid plans can be derailed in an instant. Hence, you need to be always ready to think on your feet and have a broad vision to respond quickly to changing circumstances.

Moreover, being adaptable is a necessary business skill when competing with other organisations1. Companies can stay in the game for a longer period if they can adapt to changing customer needs and desires.

As a leader, you also are resilient. Resilience is a trait that is related to adaptability9.

Entrepreneurs would be wise to hone their ability to recover when things don't go as planned and to persevere in the face of seemingly insurmountable challenges.


Above all, an ethical leader must be trustworthy10. Having integrity means aligning your business actions with your values. Be yourself. Don't give up on your beliefs, and don't let others persuade you otherwise. Maintain a meticulous eye on all aspects of your business, and ensure they are always in line with your brand's ideals.

Always Be Learning

Consistent learning is one of the essential characteristics that separates good entrepreneurs from the average.

Lifelong learning results in attaining new knowledge, willingness to try out new things, and being more open to feedback that can improve one’s ability.

When you want to learn more, you will be able to push through the hard times and use that time to learn, grow, and implement more.

With the ever-changing business environment, a businessperson cannot sit on his/her laurels1. If you want to stay on top of everything, you must keep on learning.

Various training programs help leaders to brush up on their leadership skills.

You can also participate in conferences or business networking functions to learn from other successful entrepreneurs. When you engage in the voluntary and self-motivated pursuit of knowledge, you will not only improve your leadership skill set but will also enhance your competitiveness and business acumen.


To be a strong leader, you need to assess the strength and weaknesses of your company regularly.

Hence good business acumen and management skills will allow you to respond to the challenges of today’s competitive business environment.

Good business management skills will give you the ability to make informed managerial decisions, and develop solutions with the best possible economic, social, and ethical consequences.

Therefore, it is important to continually learn and develop your business skills to stay on top of your game. Learning does not stop after we graduate from the universities or polytechnics. It is just the beginning of the journey to becoming a great business leader.



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