WSQ Workplace Communication - Level 3
Workplace Communication to Improve Relationship and Resilience - Level 3
WSQ Level 3 - Supervisor, Team Leader Level
Workplace Communication to Improve Relationship and Resilience - Level 3 (Synchronous e-Learning)
Course Reference No : TGS-2021003430 | Valid from 22/3/2021 - 21/3/2025
Workplace Communication to Improve Relationship and Resilience - Level 3
Course Reference No : TGS-2021002747 | Valid from 22/3/2021 - 21/2/2025
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Both courses are conducted by Organisational Development Concepts Pte Ltd (UEN 201026450Z)
Improve teamwork through development of trust and communications.
Communicate effectively to build relationship, trust and teamwork
Strengthen workplace communication techniques to foster better relationship and build trust within the organisation to enhance team's adaptability
Online Zoom Workshops Available!
COURSE IN A NUTSHELL
Listen to David Chiang, ODC's senior consultant providing an overview of the course.
LESSONS DELIVERED VIA
SELECT CLIENTS
Who Best Benefits From This Workshop?
Team Leaders, Supervisors
Individuals interested to enhance trust and communication
Course Summary
Workplace communication in times of rapid change need to do more than just delivering message clearly It is also about building and developing trust, strengthening team relations and fostering resilience This 2 day 16 hour) workshop, learners will gain insights, know how on how to communicate effectively as a leader that is increasingly important to drive adaptability and change
Resources & Quicklinks
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Key Competencies: What Will Learners Gain From This?
The programme focuses on three core competencies of leadership:
Establish target audience and communication channels in organisations
Comply with organisation & professional standards
Comply with organisation & professional standards
WSQ Workplace Communication to Improve Relationship & Resilience (Level 3)
Establish target audience and communication channels in organisations
Learners start the course considering their own organisation (current or previous) to set the context for acquiring and applying the skills and knowledge gained in this course. The pre-requisites for any of communication are simply: knowing the target audience is, determining what needs to be communicated and selecting the most appropriate communication or tools.
By the end of this chapter, learners will be able to establish the various stakeholders in the organisation with whom they need to communicate as well as identify and maintain the various channels of communication within an organisational context. In addition, a case study presented will also serve as the spine and background story that runs throughout the course to progressively flesh out the course contents.
You will learn:
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Overview of Workplace communication
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Macro factors affecting Workplace Communication
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Organisational leadership style
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Organisational structure
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Organisational culture
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Channel of Workplace Communication
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Considerations for maintaining channels of communications
Comply with organisation & professional standards
Having established the target audience and communication channels in the organisation, learners will be exposed to organisational and professional standards relating to communication. Emphasis will be placed on the need for compliance with these standards to ensure that proper protocol is observed and organisational information is handled with due diligence, sensitivity and confidentiality. By the end of this chapter, learners will have a good understanding of compliance issues in organisational communication and the importance of adherence to organisational and professional standards.
You will learn:
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Organisational and professional standards governing workplace communications
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Communication policies and procedures
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Channels of communication to update staff on latest organizational information
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Monitor staff compliance with organizational policies and procedures
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Methods to evaluate channel communications
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Consequences of non-compliance
Apply appropriate methods to promote effective communication in organisations
At this chapter, learners are well-placed to learn communication techniques to promote effective communication amongst staff within the organisation. They have already identified who their target audience and they know the various communication channels available within the organisation. What is left to learn is the “how” (techniques) of communication and the “what” (strategies) to promote effective communication. By the end of LU3, learners will be able to apply methods and use relevant equipment to effectively communicate appropriate ideas and information to their target audience.
You will learn:
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Barriers to effective communication
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Techniques to promote effective communications amongst staff
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Promoting effective communication
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Benchmarks for effective communication
Learn From The Comfort Of Your Device
(During Covid-19)
If you’re wondering if Covid-19 is going to prevent you or your team from attending our workshops - there’s good news.
ODC courses and workshops are available online, and conducted through enterprise-grade software like Zoom and Udemy, which means you can learn from the comfort of your own home, yet have as close to the same experience as possible.
LESSONS DELIVERED VIA
Gain Insights From Relevant
Hindsight, Taught Through
Highly Engaging Online Lessons
ODC carefully chooses industry experts and leaders, who have at least 10 years of management and training years in their chosen topic, so you get topic-relevant insight that’s tested and proven to work.
Our training lessons are deliberately designed to create an experiential learning (based on role plays) environment for your team’s WSQ LPM assessment. Learn while having fun!
ODC’s Training Methodology
ODC’s workshops include presentations, role plays and various learning activities that help participants like yourself obtain optimal learning results.
Presentations
Role Plays
Learning
Activities
Here’s What Students Have To Say
KNOWLEDGE IS POWER
Knowing about the different stages of conflict enables me to better manage diversity and develop my team.
Yenom Pte Ltd
Chin Lih Shyong
PRACTICAL
SKILLS
ODC Trainers are experienced, creative, clear in their explanations, and facilitate discussions effectively.
Adventus Singapore
Oh Si Hui
EXPERIENCE,
NOT JUST THEORY
Having the opportunity to role play in class helped me to gain a better understanding of the content.
NewWave
Pek Kian Kok
ODC Introduction
ODC (www.odctraining.com.sg) is a regional corporate training provider and also an ATO focusing on leadership development and management skills training (WSQ LPM).
Headquartered in Singapore, ODC provides skills-based workshops focused on delivering meaningful learning experience, anchored by quality trainers and sound adult learning principles that are trusted by global MNCs across 14 cities.
LESSONS DELIVERED VIA
Course Fees & Funding Details
NEW FUNDING FROM 2022
Up to 50% funding and 70% funding
This course is eligible for Absentee Payroll reimbursement for eligible learner at $4.5/hour
Course fees for SMEs will be funded up to 70% of course fees. And Non-SMEs will be funded up to 50% of course fees.
This course is eligible for Skillsfuture Enterprise Credit (SFEC)
2024 COURSE FEES
SGD
$490.50
Full Course Fees
SGD
$175.50
Course Fees After Funding For Singaporean, PR, Holders of Long Term Visit Pass PLUS in SME
SGD
$265.50
Course fees after funding for Singaporean & PR in Non-SME
SGD
$175.50
Course fees after funding for Singaporean aged 40 & above or Holders of Long Term Visit Pass PLUS
Here's What Happens Next
For Companies
Fill up the Company form
Submit it to enquiries@odctraining.com.sg
An ODC Specialist will get in touch with you
For Individuals
Fill up the form below
Submit the form
An ODC Specialist will get in touch with you