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Personal Effectiveness - Level 5

WSQ Level 5 - Senior Management Level 

Course Reference No : TGS-2019504786| Valid from 5 Feb 2020 to 4 Feb 2026

Conducted by Organisational Development Concepts Pte Ltd (UEN 201026450Z)

Improve Organisational Communication And

Emotional Intelligence For Greater Leadership Impact

With ODC Training

Develop Self To Maintain Professional Competence At Senior Management Level

Learn how to collaborate and communicate effectively with stakeholders, while demonstrating empathetic leadership that garners popular stakeholder support and buy-in in this 2-day program with ODC Training.

Who Best Benefits From This Workshop?


Senior Managers and Heads of


Experienced Managers or managers required to support senior management

        Course Summary

This 2-day (16 hour) programme is designed to support managers, senior management to demonstrate
emotional intelligence in the workplace while using opportunities for reflection on one’s work performance and leadership style, and to display effective communication techniques and behaviours that demonstrate the
organisation’s values and ethics.


Designed to be experiential and practical, the course has multiple case studies that aims to share experiences and insights to facilitate peer learning and to shape mindsets to equip learners to be effective leaders.

Resources & Quicklinks

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Key Competencies: What Will Leaders Gain From This?

The programme focuses on three core competencies of leadership:

Collaborating with Stakeholders in the Development of Strategic Priorities and Communication Plan

Communicate with Stakeholders Effectively in Promoting Organisation

Develop Awareness of Self to Maintain Integrity and Alignment of Ethics and Values


WSQ People Effectiveness - Level 5 Course Outline

Find out how ODC’s comprehensive WSQ Personal Effectiveness - Level 5 course covers everything your leaders need to know to better communicate and empathetically lead their teams to strategic success with this course outline.

Collaborating With Stakeholders In Development Of Strategic Priorities And Communication Plan

Leaders need to understand how to create strategic plans that make sense, but also convey those plans and goals in a clear, effective, and persuasive manner.


This program will teach you how to think strategically, allocate resources realistically, and generate a strategy that stakeholders can stand behind.

You will learn:

Understand the trends and factors of strategic planning

Examine the relationship between the mission and objectives of the organisation and strategic planning

Consult with stakeholders for the mission and objectives of the organisation

Involve management team for aligning organisation strategies to business goals

Comply with corporate governance and social responsibility requirements

Review systems and processes for compliance management

Communicate With Stakeholders Effectively In Promoting Organisation

Stakeholder buy-in is critical for any strategy to be successful. Leaders need to know the best way to influence and obtain support for their plans while minimizing friction and conflict in the path to gathering buy-in.


This program teaches you how to effectively manage expectations for easier stakeholder management.


You will learn:

Obtain support and buy-in from stakeholders

Engage employees to guide implementation of the organisation plan

Influence stakeholders for business goals achievement and role modelling of leadership and behaviours

Develop Awareness Of Self To Maintain Integrity And Alignment Of Ethics And Values

The best leaders are self-aware, know when to step back, and when to press ahead with their decisions.


This program teaches you the essential ingredients of analysing and making high-value decisions while equipping you with the key resources to constantly refine your decision-making abilities.

You will learn:

Identify issues and trends that may affect decision-making

Deploy methods of maintaining integrity in decision-making

Align your personal ethics and values with the organisation’s for leadership style development

Consider key factors in identifying professional development opportunities for self

Gain Insights From Relevant
Hindsight, Taught Through
Highly Engaging Online Lessons

ODC carefully chooses industry experts and leaders, who have at least 10 years of management and training years in their chosen topic, so you get topic-relevant insight that’s tested and proven to work.

Our training lessons are deliberately designed to create an experiential learning (based on role plays) environment for your team’s WSQ LPM assessment. Learn while having fun!

ODC’s Training Methodology

ODC’s workshops include presentations, role plays and various learning activities that help participants like yourself obtain optimal learning results.




Role Plays



Here’s What Students Have To Say


Knowing about the different stages of conflict enables me to better manage diversity and develop my team.

Yenom Pte Ltd

Chin Lih Shyong



ODC Trainers are experienced, creative, clear in their explanations, and facilitate discussions effectively.

Adventus Singapore

Oh Si Hui



Having the opportunity to role play in class helped me to gain a better understanding of the content.


Pek Kian Kok

ODC Introduction

ODC ( is a regional corporate training provider and also an ATO focusing on leadership development and management skills training (WSQ LPM). 

Headquartered in Singapore, ODC provides skills-based workshops focused on delivering meaningful learning experience, anchored by quality trainers and sound adult learning principles that are trusted by global MNCs across 14 cities.

ODC Logo - High Res Colour.jpg



Course Fees & Funding Details

Up to 50% funding and 70% funding 

Absentee Payroll will be adjusted upwards to $4.5/hour 

Course fees for SMEs will be funded up to 70% of course fees. And Non-SMEs will be funded up to 50% of course fees. 

Absentee Payroll will be adjusted upwards to $4.5/hour 




Full Course Fees



Course Fees After Funding For Singaporean, PR, Holders of Long Term Visit Pass PLUS in SME



Course fees after funding for Singaporean & PR in Non-SME



Course fees after funding for Singaporean aged 40 & above or Holders of Long Term Visit Pass PLUS

Funding Requirements

  • Learner must achieve at least 75% attendance

  • Learner must successfully attain a ‘Competent’ (C) grading for the final assessment result.

Here's What Happens Next

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For Individuals

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