Duration . 1 days (8hrs)

 

INTRODUCTION

Persuasive communication is a critical skill for business success as we interact with internal/external customers every day. Some examples of interactions are: presenting our
ideas during meetings; getting buy-in from our colleagues; selling our products/services
to our customers; and convincing our bosses on our proposals. 

By crafting a succinct message and communicating passionately, we will be able to convince
others to work towards a common objective. By practising empathy, we will be able to
understand other's needs and build a shared vision. Furthermore, by applying principles of persuasion, we will be able to overcome resistance and achieve better buy-in.  

WORKSHOP OBJECTIVES

In this one-day workshop, participants will acquire the necessary skills and mindset to: 

  • Build good rapport and relationships using Neuro-Linguistic Programming (NLP) 

  • Practise active listening to understand other's needs 

  • Apply effective persuasion techniques to achieve a win-win outcome 

  • Communicate to achieve greater results and success at work 

WORKSHOP OUTLINE / CONTENT

  1. Effective Communication Skills

  • Avoid common mistakes in communication 

  • Grasp the essence and principles of effective communication 

  2. Power of Persuasive Communication 

  • Structure your communication using the three elements of influence  

  • Understand human psychology and the persuasion model  

  3. Build Rapport and Understand the Perspective of Others 

  • Build good rapport and relationships using NLP   

  • Practise active communication and understand other perspectives  

  4. Art of Persuasion  

  • Craft your message to achieve a common vision      

  • Use effective language patterns to structure your message

  5. Achieve Win-Win Outcome   

  • Apply practical strategies to overcome differences and resistance     

  • Employ effective techniques to get buy-in and achieve a win-win outcome 

TRAINING METHODOLOGY

The workshop will be activity-based and interactive with experiential and accelerated learning. Activities, videos, case studies and role play will be used to bring across pertinent learning points. Participants will be fully engaged for optimal learning and maximum results. 

CONTACT US : +65 62899196 | +65 68874892 

EMAIL             : enquiries@odctraining.com.sg