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Communication Skills


Learn How To Communicate To Success With ODC

Learn the key tenets of successful communication, and drive your intended outcomes with your internal and external customers at the workplace with this 1 day course with ODC Training.



Why Take This Course?

Persuasive communication is a critical skill for business success as we interact with internal/external customers every day. Some examples of interactions are: presenting our

ideas during meetings; getting buy-in from our colleagues; selling our products/services

to our customers; and convincing our bosses on our proposals. 


By crafting a succinct message and communicating passionately, participants will be able to convince others to work towards a common objective. By practising empathy, we will be able to understand other's needs and build a shared vision. Furthermore, by applying principles of persuasion, we will be able to overcome resistance and achieve better buy-in. 

Workshop Objectives

In this practical 1 day (8 hours) workshop, participants will acquire the necessary skills and mindset to:


  • Build good rapport and relationships using Neuro-Linguistic Programming (NLP) 


  • Practice active listening to understand other's needs 


  • Apply effective persuasion techniques to achieve a win-win outcome 


  • Communicate to achieve greater results and success at work

Resources & Quicklinks

View this course’s outline.

Sign up for the course.

Speak to an ODC Specialist.

Key Programme Outline

ODC’s Persuasive Communication Skills workshop empowers participants with the ability to understand core communication principles, and learn how to apply them in different contexts.

1  Effective Communication Skills

Avoid common mistakes in communication 

Grasp the essence and principles of effective communication 

2  Power of Persuasive Communication 

Structure your communication using the three elements of influence  

Understand human psychology and the persuasion model  

3  Build Rapport And Understand The Perspective Of Others

Build good rapport and relationships using NLP   

Practice active communication and understand other perspectives  

4  Art of Persuasion

What do you want your audience to do?

What do you want your audience to know?

How do you want your audience to feel?

5  Achieve Win-Win Outcomes

Apply practical strategies to overcome differences and resistance     

Employ effective techniques to get buy-in and achieve a win-win outcome

Learn From The Comfort Of Your Device (During Covid-19)

If you’re wondering if Covid-19 is going to prevent you or your team from attending our workshops - there’s good news.


ODC courses and workshops are fully online, and conducted through enterprise-grade software like Zoom and Udemy, which means you can learn from the comfort of your own home, yet have as close to the same experience as possible.

ODC’s Training Methodology

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The workshop will involve formal inputs with activity-based skill-building exercises and interactive group discussions. 


Participants will learn about their own working style and how best to work with other types of working styles. Participants will be fully engaged for optimal learning and maximum results.

Here’s What People Say About Our Courses


Knowing about the different stages of conflict enables me to better manage diversity and develop my team.

Yenom Pte Ltd

Chin Lih Shyong



ODC Trainers are experienced, creative, clear in their explanations, and facilitate discussions effectively.

Adventus Singapore

Oh Si Hui



Having the opportunity to role play in class helped me to gain a better understanding of the content.


Pek Kian Kok

ODC Introduction

ODC ( is a regional corporate training provider and also an ATO focusing on leadership development and management skills training (WSQ LPM). 

Headquartered in Singapore, ODC provides skills-based workshops focused on delivering meaningful learning experience, anchored by quality trainers and sound adult learning principles that are trusted by global MNCs across 14 cities.

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Gain Insights From Relevant
Hindsight, Taught Through
Highly Engaging Online Lessons

ODC carefully chooses industry experts and leaders, who have at least 10 years of management and training years in their chosen topic, so you get topic-relevant insight that’s tested and proven to work.

Our training lessons are deliberately designed to create an experiential learning (based on role plays) environment for your team’s WSQ LPM assessment. Learn while having fun!

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