Course Title :  People Effectiveness - Level 4 (16 hrs)

WSQ Leadership & People Management - Level 4

Develop Self To Maintain Professional Competence At Managerial Level

Manage Conflict & Influence Strategic Buy-In Through Better Communications With ODC Training

Equip your leaders and managers to win popular support and stakeholder buy-in on key strategic plans and objectives, by practising better communication skills, while influencing decision-maker minds with this 2-day program from ODC Training.

Online Zoom Workshops Available!



Who Best Benefits From This Workshop?


Department Managers,



High Potential Executive who has potential to play the role of a Change Agent or to Lead Change within the organization

        Course Summary

This programme is designed to equip leaders and managers with the ability to communicate and influence decision making from a managerial perspective-taking in considerations the expectations of the various stakeholders. 


This programme will also help learners to understand more about themselves and others through the use of the MBTI questionnaire. This programme also provides managers the context on how to continually develop their skills in the ever-changing workforce landscape.

Resources & Quicklinks

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Key Competencies: What Will Leaders Gain From This?

The programme focuses on three core competencies of leadership:





Demonstrate commitment

to self-development

WSQ People Effectiveness - Level 4 Course Outline

Find out how ODC’s comprehensive WSQ People Effectiveness - Level 4 course covers everything your leaders need to know about managing expectations and influencing key decision-making behaviours to drive strategic plans forward.

Communicate Effectively

Successful leaders are masterful communicators, able to weave in and out of key communications and get what they need to push projects forward. 


This program equips you with the essential skills you need to practice better communication to get your ideas across, and convince stakeholders to support those ideas all the way.

You will learn:

Organisational Policies and Procedures

Legal and Ethical Considerations

Communication Process

Communication Techniques and Behaviours

Barriers to Communication

Influence Decision-making

Influence is the currency of the world’s most effective leaders. It is the one skill that can skew decisions towards the favour of the communicator and is the one factor that leaders can leverage on in difficult situations. 


This program will teach you how to garner support around your ideas by influencing key stakeholders during the decision-making process, so that you can drive your initiatives forward with confidence.

You will learn:

Development of Implementation Plans

Facilitate the Decision-Making Process

Emotional Intelligence

Influence Team Leaders - Types of Power

Influence Team Leaders - Cialdini’s 6 Principles of Persuasion

Rational Decision-Making Models

Types of Leadership and Its Impact on Decision-Making

Non-Rational Decision-Making Models

Roles and Accountability   

Demonstrate Commitment To Self-development

Leaders can no longer afford to be static in a dynamic world. 


This program teaches you how to identify key development opportunities, find credible resources to extract and learn more information from, and give you an insight into the future of work, so you are better able to handle the VUCA wave.

You will learn:

Self-Development (Benefits and Barriers)

Importance of Currency of Knowledge

Future of Work

Learn From The Comfort Of Your Device

(During Covid-19)

If you’re wondering if Covid-19 is going to prevent you or your team from attending our workshops - there’s good news.


ODC courses and workshops are fully online, and conducted through enterprise-grade software like Zoom and Udemy, which means you can learn from the comfort of your own home, yet have as close to the same experience as possible.


Gain Insights From Relevant
Hindsight, Taught Through
Highly Engaging Online Lessons

ODC carefully chooses industry experts and leaders, who have at least 10 years of management and training years in their chosen topic, so you get topic-relevant insight that’s tested and proven to work.

Our training lessons are deliberately designed to create an experiential learning (based on role plays) environment for your team’s WSQ LPM assessment. Learn while having fun!

ODC’s Training Methodology

ODC’s workshops include presentations, role plays and various learning activities that help participants like yourself obtain optimal learning results.




Role Plays





Here’s What Students Have To Say


Knowing about the different stages of conflict enables me to better manage diversity and develop my team.

Yenom Pte Ltd

Chin Lih Shyong



ODC Trainers are experienced, creative, clear in their explanations, and facilitate discussions effectively.

Adventus Singapore

Oh Si Hui



Having the opportunity to role play in class helped me to gain a better understanding of the content.


Pek Kian Kok

ODC Introduction

ODC ( is a regional corporate training provider and also an ATO focusing on leadership development and management skills training (WSQ LPM). 

Headquartered in Singapore, ODC provides skills-based workshops focused on delivering meaningful learning experience, anchored by quality trainers and sound adult learning principles that are trusted by global MNCs across 14 cities.


Get Subsidised By The Enhanced Absentee Payroll When You Sign Up

If you’re feeling the pinch in cashflow from the Circuit Breaker period, there’s good news when you send your staff for ODC trainings. Under the Enhanced Absentee Payroll:

From 1st May 2020

Absentee Payroll will be adjusted upwards to $10/hour based on 90% of hourly salary

Course fees for SMEs will be funded up to 90% of course fees.

Course Fees & Funding Details



Full Course Fees



Course Fees After Funding For Singaporean & PR in SME



Course fees after funding for Singaporean & PR in Non-SME



Course fees after funding for Singaporean aged 40 & above

Here's What Happens Next

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Frequently Asked Questions About Leadership Development Under Singapore Workforce Skills Qualifications (WSQ)

What is the WSQ Professional Diploma In Leadership And People Management?

The Leadership & People Management (WSQ LPM) qualifications under Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:

​Promote recognition of skills and competencies to facilitate progression, mastery and mobility;

Promote holistic development of the workforce through technical and generic skills and competencies;

Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts; and

Encourage lifelong learning.

​WSQ LPM - Qualifications In Leadership And People Management

Learners who are certified ‘Competent’ at the end of the course will receive a Statement of Attainment (SOA) under the WSQ LPM framework.


There are six Competency Units (CUs) within Level 4 under the LPM framework, namely People Change ManagementPersonal Effectiveness, Organisational Relationship Building, Vision LeadershipPeople and Performance Management, and People Development.

Learners will be able to attain the WSQ Professional Diploma in Leadership and People Management once they have attained the SOAs for all six CUs above and SOAs for two elective CUs (WSQ Levels 3-5). 

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