Assistant Managers, Managers

 

Duration . 16hrs

 

Online 

Workshops

via Zoom

Available

INTRODUCTION

This programme is designed to equip leaders and managers with the ability to communicate and influence decision making from  a managerial perspective taking in considerations the expectations of the various stakeholders. This programme will also help the learners to understand more about themselves and others through the use of MBTI questionnaire. This programme also provides managers to context on how to continuous develop their skills in the ever changing workforce landscape.

 

KEY COMPETENCIES

The programme focuses on three core competencies of leadership:

            

  • Communicate effectively

  • Influence decision-making

  • Demonstrate commitment to self-development

TARGET AUDIENCE

Department Manager, Manager and High Potential Executive who has potential to play the role of a Change Agent or to Lead Change within the organization.

            

WSQ PROFESSIONAL DIPLOMA IN LEADERSHIP AND PEOPLE MANAGEMENT

Learners who are certified ‘Competent’ at the end of the course will receive a Statement of Attainment (SOA) under the WSQ LPM framework. There are six Competency Units (CUs) within Level 4 under the LPM framework, namely People Development, People Change Management, Personal Effectiveness, Organisational Relationship Building, Vision Leadership, and People and Performance Management. Learners will be able to attain the WSQ Professional Diploma in Leadership and People Management once they have attained the SOAs for all six CUs above and SOAs for two elective CUs (WSQ Levels 3-5).  

 

COURSE OUTLINE

  • COMMUNICATE EFFECTIVELY

    • Organisational Policies and Procedures

    • Legal and Ethical Considerations

    • Communication Process

    • Communication Techniques and Behaviours

    • Barriers to Communication

 

  • INFLUENCE DECISION-MAKING

    • Development of Implementation Plans

    • Facilitate the Decision-Making Process

    • Emotional Intelligence

    • Influence Team Leaders - Types of Power

    • Influence Team Leaders - Cialdini’s 6 Principles of Persuasion

    • Rational Decision-Making Models

    • Types of Leadership and Its Impact on Decision-Making

    • Non-Rational Decision-Making Models

    • Roles and Accountability   

 

  • DEMONSTRATE COMMITMENT TO SELF-DEVELOPMENT

    • Self-Development (Benefits and Barriers)

    • Importance of Currency of Knowledge

    • Future of Work

 

TRAINING METHODOLOGY

The programme will include presentation, E-Learning, role plays and various learning activities to achieve optimal learning results.

COURSE FEES & FUNDING DETAILS

S$680  (Full course fees before funding) 
S$68  (Course fees after funding for Singaporean & PR in SME) 

S$440  (Course fees after funding for Singaporean & PR in Non-SME) 

S$68  (Course fees after funding for Singaporean aged 40 & above)

* All course fees are subject to prevailing GST based on the full course fees

ABOUT LEADERSHIP DEVELOPMENT UNDER SINGAPORE WORKFORCE SKILLS QUALIFICATIONS 

The Leadership & People Management (WSQ LPM) qualifications under Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:

  • Promote recognition of skills and competencies to facilitate progression, mastery and mobility;

  • Promote holistic development of the workforce through technical and generic skills and competencies;

  • Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts; and

  • Encourage lifelong learning.

Training programmes developed under the WSQ system are based on skills and competencies validated by employers, unions and professional bodies. This process ensures existing and emerging skills and competencies that are in demand are used to inform training and development under WSQ. With the roll out of the Skills Frameworks in 2016, the WSQ adopts the skills and competencies covered in the Skills Frameworks. The WSQ programmes are funded and quality-assured by SkillsFuture Singapore, which awards the WSQ certifications.

WSQ LPM - PROFESSIONAL DIPLOMA IN LEADERSHIP AND PEOPLE MANAGEMENT

Learners who are certified ‘Competent’ at the end of the course will receive a Statement of Attainment (SOA) under the WSQ LPM framework. There are six Competency Units (CUs) within Level 4 under the LPM framework, namely People Change Management, Personal Effectiveness, Organisational Relationship Building, Vision Leadership, People and Performance Management, and People Development. Learners will be able to attain the WSQ Professional Diploma in Leadership and People Management once they have attained the SOAs for all six CUs above and SOAs for two elective CUs (WSQ Levels 3-5). 

 

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