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People Performance Management - Level 4

(Classroom & Asynchronous e-Learning)

WSQ Level 4 Courses - People Leader Level

Course Reference No : TGS-2019503877| Valid from 27/1/2020 - 1/8/2025

Conducted by Organisational Development Concepts Pte Ltd (UEN 201026450Z)

Monitor And Reward Performance Across Teams To Manage Achievement Of Results

Plan, Measure, Perform, Improve With ODC

Master high-performance at your organisation - from planning and measuring, to reviewing and rewarding in this 2-day program with ODC Training.

Who Best Benefits From This Workshop?


Department Managers
and Managers


High Potential Executive who has the potential to play the role of a Change Agent or to Lead Change within the organization.


        Course Summary

In a VUCA world, results and performance are everything.

In this programme, equip your leaders and managers in your organization with the crucial skill of optimising and maximising performance for greater service delivery, and organisational growth.

From planning and measuring performance, to learning about the implementation of plans and managing performance, we’ll also take a look at reviewing performance, and designing adequate reward structures for performance so as to create a holistic performance-oriented organisation.

Resources & Quicklinks

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The programme focuses on three core competencies of leadership:

Set goals and

develop team plans

Implement plans & manage performance

Review and

 reward performance


WSQ People and Performance Management - Level 4 Course Outline

Find out how ODC’s comprehensive WSQ People and Performance Management - Level 4 course covers everything your leaders need to know to turn your organisation into a high performing one.


The Best Teams Start With The Right Plans

The right plans give performance-driven teams the right direction to navigate a complex environment.


Learn how you can design your plans to achieve specific goals and objectives so your organization can move forward with clear, structured plans.

You will learn:

The Hierarchy of Plans

Developing Team Plans

Setting S.M.A.R.T Goals


Management By Objectives (MBO)

Management By Wandering Around (MBWA)

Identifying, requesting and allocating resources required to implement the team plans


Execute Projects With Confidence For Ideal Results

Projects don’t complete themselves with just a plan. In an uncertain world, execution is the differentiating factor between a failed project and a successful one.


In this course, you’ll learn what goes into assembling high-performance teams, and then direct and manage their progress for mission success.

You will learn:

Performance Management Theories

  • Expectancy Theory

  • McGregor Theory X and Theory Y

  • Frederick Herzberg’s Hygiene and Motivational Factors Theory

Managing Risk

  • Manager’s role in managing risks

  • Sources of Risks

  • Assessing Risk using the following matrices

  • Impact on Employees and Organisation

Creating a High-Performance Team

  • Selecting the right team mix 

  • Leadership and Focus        

  • Moving the team towards high performance               

  • Monitoring Team Performance 

  • Managing Emotional States

  • Methods to improve team performance


Analyse, Feedback And Improve For Greater Performance

The best teams are always improving.


From project analysis, to feedback and improvement, you’ll learn the different metrics to analyse performance in your organisation, review project efficiency, and create different goals for improvement in future projects.

You will learn:

Review team performance

  • Criteria of successful team

  • Data sources to review performance

  • Providing Feedback

  • Supporting team leaders

  • Reward team performance

  • Market trends and developments in relation to remuneration and performance management.

  • Avenues for self-improvement in performance management processes

Review & Reward Performance

  • Halo Effects & Pitchfork Effects

Relevant professional or industry codes of practice and standards (KA3)

  • Minimum pay and salary increase

  • National Wage Council (for wage increments)


  • Singapore Code of Corporate Governance (Remuneration practices for Singapore listed companies)

  • Code of Governance for Charities and Institutes of a Public Character (2017) for Charities and IPCs

Learn From The Comfort Of Your Device

(During Covid-19)

If you’re wondering if Covid-19 is going to prevent you or your team from attending our workshops - there’s good news.


ODC courses and workshops are fully online, and conducted through enterprise-grade software like Zoom and Udemy, which means you can learn from the comfort of your own home, yet have as close to the same experience as possible.



Gain Insights From Relevant
Hindsight, Taught Through
Highly Engaging Online Lessons

ODC carefully chooses industry experts and leaders, who have at least 10 years of management and training years in their chosen topic, so you get topic-relevant insight that’s tested and proven to work.

Our training lessons are deliberately designed to create an experiential learning (based on role plays) environment for your team’s WSQ LPM assessment. Learn while having fun!

ODC’s Training Methodology

ODC’s workshops include presentations, role plays and various learning activities that help participants like yourself obtain optimal learning results.




Role Plays





Here’s What Students Have To Say


Knowing about the different stages of conflict enables me to better manage diversity and develop my team.

Yenom Pte Ltd

Chin Lih Shyong



ODC Trainers are experienced, creative, clear in their explanations, and facilitate discussions effectively.

Adventus Singapore

Oh Si Hui



Having the opportunity to role play in class helped me to gain a better understanding of the content.


Pek Kian Kok

ODC Introduction

ODC ( is a regional corporate training provider and also an ATO focusing on leadership development and management skills training (WSQ LPM). 

Headquartered in Singapore, ODC provides skills-based workshops focused on delivering meaningful learning experience, anchored by quality trainers and sound adult learning principles that are trusted by global MNCs across 14 cities.

ODC Logo - High Res Colour.jpg



Course Fees & Funding Details

Up to 50% funding and 70% funding 

This course is eligible for Absentee Payroll reimbursement for eligible learner at $4.5/hour 

Course fees for SMEs will be funded up to 70% of course fees. And Non-SMEs will be funded up to 50% of course fees. 

This course is eligible for Skillsfuture Enterprise Credit (SFEC)




Full Course Fees



Course Fees After Funding For Singaporean, PR, Holders of Long Term Visit Pass PLUS in SME



Course fees after funding for Singaporean & PR in Non-SME



Course fees after funding for Singaporean aged 40 & above or Holders of Long Term Visit Pass PLUS

Funding Requirements

  • Learner must achieve at least 75% attendance

  • Learner must successfully attain a ‘Competent’ (C) grading for the final assessment result.

Here's What Happens Next

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