People Development - Level 4 (Synchronous e-Learning)

WSQ Leadership & People Management - Level 4

Course Reference No : TGS-2019503871 | Valid from 27/1/2020 - 19/6/2023

Conducted by Organisational Development Concepts Pte Ltd (UEN 201026450Z)

Develop Team Leaders Through Capability Development And Coaching

Align your Corporate & People Development Strategy 

Align corporate strategy and people development initiatives to effectively and efficiently drive your organisation's vision forward in this 2-day program with ODC Training.

Online Zoom Workshops Available!

Listen to Linda Ng, ODC's senior consultant providing an overview of the course. 





Who Best Benefits From This Workshop?


Managers and Team Leaders


Executives responsible for training plans and staff development


        Course Summary

Strategy and implementation are key components of organizational success. With good strategies, companies can have clarity in its effort towards achieving its objectives. However, organizational success is also very much dependent on the effective implementation of action plans, derived from the strategies developed by its employees. It is therefore essential for an organization to develop its employees to perform at their best while adapting to a volatile business environment.

This programme is designed to equip leaders and managers within the organization with the skill sets to develop team leaders to perform effectively through identifying their team leaders’ skills requirements, facilitating their learning opportunities and coaching them for performance.

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Key Competencies: What Will Leaders Gain From This?

The programme focuses on three core competencies of leadership:

Identify team leaders’ skill requirements

Facilitate learning opportunities of team leaders

Coach team


WSQ People Development - Level 4 Course Outline

Find out how ODC’s comprehensive WSQ People Development - Level 4 course covers everything your leaders need to know to lead fellow leaders better in organisations and chart roads forward.

Organisational Strategies And Business Plan

People are the engine of growth of every organisation. Successful leaders must learn how to manage people effectively, and identify potential talent blindspots, so as to drive better execution of their business plan and key strategies.

You will learn:

What is people development?

Why is people development important?

Roles and trends in people development

Emerging trends in people development

Industry codes of practice in people development

Organisational policies and procedures relating to capability development

Legal and ethical considerations in capability development

Current Skills Vs Required Skills

Developing talent requires a keen eye for identifying gaps in competencies, and mapping out the right path for talent development thereafter. 


This program will teach you how to conduct a thorough analysis of your talent pool, to find out essential skills that are lacking in your organisation, so that you can take necessary steps to close the human capital gap.

You will learn:

What are competencies?

What is a competency gap?

Five dimensions of competency

Training Needs Analysis (TNA)

BPLL Model in Training Needs Analysis

SPL Model in Training Needs Analysis

McGhee and Thayer’s Three Level Analysis

Methods to identify skills requirements

Trends in Training Needs Analysis

Emerging trends in talent management

Roles in implementing change management strategies

The 5 levels of proficiency

Conducting A Discussion

Thriving teams communicate often, coach one another, and move forward with great clarity.


This program teaches you industry-leading coaching, communication and talent development skills that you can apply immediately to communicate better with your teammates and coach them towards greater success.

You will learn:

The PIES questioning technique

GROW model of coaching

The process of active listening

ADDIE instructional design

Establish possible learning priorities

Critical success factors

Impact of coaching on individuals

Planning to conduct discussion

The ISA approach to conducting discussion

Review Coaching Outcomes Against Coaching Goals

Coaching without accountability is efforts gone down the drain.


This program teaches you the essential skills of setting key coaching goals and working with mentees to reach those goals, aligning and adjusting along the way - so as to optimise your coaching effectiveness.

You will learn:

Monitor progress

Create a discussion guide

Review Outcomes

Learn From The Comfort Of Your Device

(During Covid-19)

If you’re wondering if Covid-19 is going to prevent you or your team from attending our workshops - there’s good news.


ODC courses and workshops are fully online, and conducted through enterprise-grade software like Zoom and Udemy, which means you can learn from the comfort of your own home, yet have as close to the same experience as possible.



Gain Insights From Relevant
Hindsight, Taught Through
Highly Engaging Online Lessons

ODC carefully chooses industry experts and leaders, who have at least 10 years of management and training years in their chosen topic, so you get topic-relevant insight that’s tested and proven to work.

Our training lessons are deliberately designed to create an experiential learning (based on role plays) environment for your team’s WSQ LPM assessment. Learn while having fun!

ODC’s Training Methodology

ODC’s workshops include presentations, role plays and various learning activities that help participants like yourself obtain optimal learning results.




Role Plays





Here’s What Students Have To Say


Knowing about the different stages of conflict enables me to better manage diversity and develop my team.

Yenom Pte Ltd

Chin Lih Shyong



ODC Trainers are experienced, creative, clear in their explanations, and facilitate discussions effectively.

Adventus Singapore

Oh Si Hui



Having the opportunity to role play in class helped me to gain a better understanding of the content.


Pek Kian Kok

ODC Introduction

ODC ( is a regional corporate training provider and also an ATO focusing on leadership development and management skills training (WSQ LPM). 

Headquartered in Singapore, ODC provides skills-based workshops focused on delivering meaningful learning experience, anchored by quality trainers and sound adult learning principles that are trusted by global MNCs across 14 cities.

ODC Logo - High Res Colour.jpg



Course Fees & Funding Details


Get Subsidised By The Enhanced Absentee Payroll When You Sign Up

If you’re feeling the pinch in cashflow from the Covid-19 situation, there’s good news when you send your staff for ODC trainings. Under the Enhanced Absentee Payroll:

From 1st Jul 2021 to 31 Dec 2021

Absentee Payroll will be adjusted upwards to $7.5/hour based on 80% of hourly salary

Course fees for SMEs will be funded up to 90% of course fees.


Up to 50% funding and 70% funding 

Funding changes will take place for courses for courses commencing from 2022. The funding affects both the absentee payroll and the course fees funding. 

From 1st Jan 2022

Absentee Payroll will be adjusted upwards to $4.5/hour 

Course fees for SMEs will be funded up to 70% of course fees. And Non-SMEs will be funded up to 50% of course fees. 




Full Course Fees



Course Fees After Funding For Singaporean, PR, Holders of Long Term Visit Pass PLUS in SME



Course fees after funding for Singaporean & PR in Non-SME



Course fees after funding for Singaporean aged 40 & above or Holders of Long Term Visit Pass PLUS




Full Course Fees



Course Fees After Funding For Singaporean, PR, Holders of Long Term Visit Pass PLUS in SME



Course fees after funding for Singaporean & PR in Non-SME



Course fees after funding for Singaporean aged 40 & above or Holders of Long Term Visit Pass PLUS

Here's What Happens Next

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For Individuals

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Frequently Asked Questions About Leadership Development Under Singapore Workforce Skills Qualifications (WSQ)

What is the WSQ Professional Diploma In Leadership And People Management?

The Leadership & People Management (WSQ LPM) qualifications under Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:

​Promote recognition of skills and competencies to facilitate progression, mastery and mobility

Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts

Promote holistic development of the workforce through technical and generic skills and competencies

Encourage lifelong learning

​WSQ LPM - Qualifications In Leadership And People Management

Learners who are certified ‘Competent’ at the end of the course will receive a Statement of Attainment (SOA) under the WSQ LPM framework.


There are six Competency Units (CUs) within Level 4 under the LPM framework, namely People Change Management, Personal Effectiveness, Organisational Relationship Building, Vision LeadershipPeople and Performance Management, and People Development. 

Learners will be able to attain the WSQ Professional Diploma in Leadership and People Management once they have attained the SOAs for all six CUs above and SOAs for two elective CUs (WSQ Levels 3-5).