Assistant Managers, Managers

 

Duration . (16hrs)

 

Online 

Workshops

via Zoom

Available

INTRODUCTION

Strategy and implementation are two of the key components of organizational success. With good strategies, companies can have clarity in its effort towards achieving its objectives. However, organizational success is also very much dependent on effective implementation of action plans, derived from the strategies developed, by its employees. It is therefore essential for organization to develop its employees to perform at their best while adapting to volatile business environment.

 

This programme is designed to equip leaders and managers within the organization with the skillsets to develop team leaders to perform effectively through identifying their team leaders’ skills requirements, facilitating their learning opportunities and coaching them for performance.

KEY COMPETENCIES

The programme focuses on three core competencies of leadership:

               

  • Identify team leaders’ skill requirements

  • Facilitate learning opportunities of team leaders

  • Coach team leaders

TARGET AUDIENCE

Department Manager, Manager

WSQ PROFESSIONAL DIPLOMA IN LEADERSHIP AND PEOPLE MANAGEMENT

Learners who are certified ‘Competent’ at the end of the course will receive a Statement of Attainment (SOA) under the WSQ LPM framework. There are six Competency Units (CUs) within Level 4 under the LPM framework, namely People Development, People Change Management, Personal Effectiveness, Organisational Relationship Building, Vision Leadership, and People and Performance Management. Learners will be able to attain the WSQ Professional Diploma in Leadership and People Management once they have attained the SOAs for all six CUs above and SOAs for two elective CUs (WSQ Levels 3-5).  

COURSE OUTLINE

Organisational Strategies And Business Plan

  • What is people development?

  • Why is people development important?

  • Roles and trends in people development

  • Emerging trends in people development

  • Industry codes of practice in people development

  • Organisational policies and procedures relating to capability development

  • Legal and ethical considerations in capability development

 

Current Skills Vs Required Skills

  • What is competency?

  • What is a competency gap?

  • Five dimensions of competency

  • Training Needs Analysis (TNA)

  • BPLL Model in Training Needs Analysis

  • SPL Model in Training Needs Analysis

  • McGhee and Thayer’s Three Level Analysis

  • Methods to identify skills requirements

  • Trends in Training Needs Analysis

  • Emerging trends in talent management

  • The 5 levels of proficiency

 

Conducting A Discussion

  • The PIES questioning technique

  • The process of active listening

  • Establish possible learning priorities

  • Critical success factors

  • Planning to conduct discussion

  • The ISA approach to conducting discussion

  • GROW model of coaching

  • ADDIE instructional design

  • Impact of coaching on individuals

 

Review Coaching Outcomes Against Coaching Goals

  • Monitor progress

  • Discussion guide

  • Review outcomes

 

TRAINING METHODOLOGY

The programme will include presentation, E-Learning, role plays and various learning activities to achieve optimal learning results.

COURSE FEES & FUNDING DETAILS

S$650  (Full course fees before funding) 
S$65  (Course fees after funding for Singaporean & PR in SME) 

S$410  (Course fees after funding for Singaporean & PR in Non-SME) 

S$65  (Course fees after funding for Singaporean aged 40 & above)

* All course fees are subject to prevailing GST based on the full course fees

ABOUT LEADERSHIP DEVELOPMENT UNDER SINGAPORE WORKFORCE SKILLS QUALIFICATIONS 

The Leadership & People Management (WSQ LPM) qualifications under Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:

  • Promote recognition of skills and competencies to facilitate progression, mastery and mobility;

  • Promote holistic development of the workforce through technical and generic skills and competencies;

  • Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts; and

  • Encourage lifelong learning.

Training programmes developed under the WSQ system are based on skills and competencies validated by employers, unions and professional bodies. This process ensures existing and emerging skills and competencies that are in demand are used to inform training and development under WSQ. With the roll out of the Skills Frameworks in 2016, the WSQ adopts the skills and competencies covered in the Skills Frameworks. The WSQ programmes are funded and quality-assured by SkillsFuture Singapore, which awards the WSQ certifications.

WSQ LPM - PROFESSIONAL DIPLOMA IN LEADERSHIP AND PEOPLE MANAGEMENT

Learners who are certified ‘Competent’ at the end of the course will receive a Statement of Attainment (SOA) under the WSQ LPM framework. There are six Competency Units (CUs) within Level 4 under the LPM framework, namely People Change Management, Personal Effectiveness, Organisational Relationship Building, Vision Leadership, People and Performance Management, and People Development. Learners will be able to attain the WSQ Professional Diploma in Leadership and People Management once they have attained the SOAs for all six CUs above and SOAs for two elective CUs (WSQ Levels 3-5). 

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