People Change Management - Level 4 (Synchronous e-Learning)

WSQ Leadership & People Management - Level 4

Course Reference No : TGS-2019503873 | Valid from 27/1/2020 - 7/8/2023

Conducted by Organisational Development Concepts Pte Ltd (UEN 201026450Z)

Facilitate Innovation And Lead Team Leaders To Implement Change

Innovate With Confidence & Change Management With ODC

Embrace change, and facilitate innovation with confidence, impact, and clarity in this 2-day program with ODC Training.

Online Zoom Workshops Available!





Who Best Benefits From This Workshop?


Department Managers, Managers, Team Leaders


Executives who has the potential to play the role of a Change Agent or to Lead Change within the organization.


        Course Summary

In the increasingly complex business world, companies have to rapidly adapt in a cost-efficient manner in response to the changing operating environment and customer behaviour. A company’s agility is its ability to respond to external changes without losing completely their relevance and value propositions. This agility goes beyond strategic intent but also into implementation effectiveness. Implementation effectiveness would require leaders to exercise flexibility, adaptability in response to situations while leading teams to implement the changes. 

This programme is designed to provide the participants with the skillsets to facilitate innovation at the workplace, manage the implementation of change strategies and processes and monitor and evaluate the impact of change on team leaders. Through practical examples and role play, the participants will be equipped with the essential skillsets and mindset to effectively facilitate innovation and lead team leaders to implement change.

Resources & Quicklinks

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Key Competencies: What Will Leaders Gain From This?

The programme focuses on three core competencies of leadership:

Facilitate innovation at the workplace

Manage the implementation of change strategies and processes

Monitor and evaluate the impact of change on team leaders


WSQ People Change Management - Level 4 Course Outline

Find out how ODC’s comprehensive WSQ People Change Management - Level 4 course covers everything your leaders need to know to facilitate change and innovation with clarity, conciseness, and effectiveness in your organisation.

Facets of change management in an organization

Importance of service innovation

Fright, Flight or Fight

The rapidly changing world is upon us, and business leaders are scrambling to figure out a formula that works for them in this new, volatile environment.


This program teaches you what change and this new world entail, so you are better equipped to handle the demands that ensue.

You will learn:

Introduction to Change

Entering the VUCA world

How to manage VUCA


Organisational policies and procedures regarding change management

Work With The Big Picture In Mind

Narrow thinking and box-in mindsets simply don’t work in constantly changing environments. Leaders must adopt creative-thinking processes that challenge the status quo, and look beyond traditional business models to answer today’s pressing business challenges. 

This program empowers you to critically analyse the global connected environment, and figure out your best path forward in an uncertain world.

You will learn:

What are Systems Thinking?

Systems thinking tools

Tacit vs. Explicit Knowledge

Learning Organisation

Factors contributing to change

Kotter’s 8-Step Change Management Theory

Prosci’s Change Management Theory

Recognising and addressing feelings when managing change

Competencies to respond positively to change

Behaviours and systems supporting/limiting effectiveness of change

Roles in implementing change management strategies

How to keep abreast of change management systems

Managing Change Methods With Care

Successful change strategies are backed by deliberate, careful planning and analysis.


Leaders must know the critical data to look out for in order to facilitate change and manage expectations.

You will learn:

Learning from change management strategies

Methods and tools for data analysis

Qualitative and quantitative data

Data analysis methods

Support enterprising behaviour and risk-taking

Learn From The Comfort Of Your Device

(During Covid-19)

If you’re wondering if Covid-19 is going to prevent you or your team from attending our workshops - there’s good news.


ODC courses and workshops are fully online, and conducted through enterprise-grade software like Zoom and Udemy, which means you can learn from the comfort of your own home, yet have as close to the same experience as possible.



Gain Insights From Relevant
Hindsight, Taught Through
Highly Engaging Online Lessons

ODC carefully chooses industry experts and leaders, who have at least 10 years of management and training years in their chosen topic, so you get topic-relevant insight that’s tested and proven to work.

Our training lessons are deliberately designed to create an experiential learning (based on role plays) environment for your team’s WSQ LPM assessment. Learn while having fun!

ODC’s Training Methodology

ODC’s workshops include presentations, role plays and various learning activities that help participants like yourself obtain optimal learning results.




Role Plays





Here’s What Students Have To Say


Knowing about the different stages of conflict enables me to better manage diversity and develop my team.

Yenom Pte Ltd

Chin Lih Shyong



ODC Trainers are experienced, creative, clear in their explanations, and facilitate discussions effectively.

Adventus Singapore

Oh Si Hui



Having the opportunity to role play in class helped me to gain a better understanding of the content.


Pek Kian Kok

ODC Introduction

ODC ( is a regional corporate training provider and also an ATO focusing on leadership development and management skills training (WSQ LPM). 

Headquartered in Singapore, ODC provides skills-based workshops focused on delivering meaningful learning experience, anchored by quality trainers and sound adult learning principles that are trusted by global MNCs across 14 cities.

ODC Logo - High Res Colour.jpg



Course Fees & Funding Details


Get Subsidised By The Enhanced Absentee Payroll When You Sign Up

If you’re feeling the pinch in cashflow from the Covid-19 situation, there’s good news when you send your staff for ODC trainings. Under the Enhanced Absentee Payroll:

From 1st Jul 2021 to 31 Dec 2021

Absentee Payroll will be adjusted upwards to $7.5/hour based on 80% of hourly salary

Course fees for SMEs will be funded up to 90% of course fees.


Up to 50% funding and 70% funding 

Funding changes will take place for courses for courses commencing from 2022. The funding affects both the absentee payroll and the course fees funding. 

From 1st Jan 2022

Absentee Payroll will be adjusted upwards to $4.5/hour 

Course fees for SMEs will be funded up to 70% of course fees. And Non-SMEs will be funded up to 50% of course fees. 




Full Course Fees



Course Fees After Funding For Singaporean, PR, Holders of Long Term Visit Pass PLUS in SME



Course fees after funding for Singaporean & PR in Non-SME



Course fees after funding for Singaporean aged 40 & above or Holders of Long Term Visit Pass PLUS




Full Course Fees



Course Fees After Funding For Singaporean, PR, Holders of Long Term Visit Pass PLUS in SME



Course fees after funding for Singaporean & PR in Non-SME



Course fees after funding for Singaporean aged 40 & above or Holders of Long Term Visit Pass PLUS

Here's What Happens Next

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For Individuals

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Frequently Asked Questions About Leadership Development Under Singapore Workforce Skills Qualifications (WSQ)

What is the WSQ Professional Diploma In Leadership And People Management?

The Leadership & People Management (WSQ LPM) qualifications under Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:

​Promote recognition of skills and competencies to facilitate progression, mastery and mobility

Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts

Promote holistic development of the workforce through technical and generic skills and competencies;

Encourage lifelong learning.

​WSQ LPM - Qualification In Leadership And People Management

Learners who are certified ‘Competent’ at the end of the course will receive a Statement of Attainment (SOA) under the WSQ LPM framework.


There are six Competency Units (CUs) within Level 4 under the LPM framework, namely People Change Management, Personal Effectiveness, Organisational Relationship Building, Vision LeadershipPeople and Performance Management, and People Development.

Learners will be able to attain the WSQ Professional Diploma in Leadership and People Management once they have attained the SOAs for all six CUs above and SOAs for two elective CUs (WSQ Levels 3-5).