Build Team Relationships
Embrace And Lead Through Change Effectively With ODC
Empower your leaders to develop team agility, harness teamwork and diversity to build up resilience and innovation in this 2-day program with ODC Training.
WSQ Leadership & People Management - Level 3
Course title : Organisational Relationship Building Leadership - Level 3 (16 hours)
Online Zoom Workshops Available!
LESSONS DELIVERED VIA
Who Best Benefits From This Workshop?
Supervisor, Assistant Manager,
Leaders who want to better manage team development and team conflicts
In the increasingly VUCA business environment of disruptive business models and digitalisation galore, it is increasingly important for leaders to develop team agility, harness teamwork and diversity to build up resilience and innovation. Team leaders are therefore the critical facilitators to build effective team relationships to support an empowering culture.
This programme is designed to provide the participants with the skill sets to build effective networks and build team relationships to support organizational and team priorities. Through practical examples and role play, the participants will be equipped with the essential skill sets to develop team cohesiveness, as well as managing workplace diversity and be able to manage workplace conflict.
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Key Competencies: What Will Leaders Gain From This?
The programme focuses on three core competencies of leadership:
within the team
WSQ Organisational Relationship Building - Level 3 Course Outline
Find out how ODC’s comprehensive WSQ Organisational Relationship Building - Level 3 course covers everything your leaders need to know to lead their teams successfully to adapt and innovate with agility in a VUCA world.
Participate In Networks
Successful leaders develop strong core relationships with their teams that streamline adaptation efforts.
Learn how to work your network effectively, building key components and relationships within your organisation, so as to drive change with minimal risk, and maximum impact.
You will learn:
The Importance of Networking
Legal and ethical concerns
Types of Networking platform
Do’s and Don’ts of networking
Developing Team Cohesiveness
Well-coordinated teams work better through innovation and change exercises. As a leader, the skill of developing team cohesiveness is critical for an organisation’s success today.
Learn how you can develop core competencies in skilled team development and manage the expectations of every team member, so you maximise coordination and collaboration in the face of innovation and change.
You will learn:
Tuckman’s model of team development
Roles of team members
Establishing a team process
Communicating team expectations
Barriers to communication
Facilitating information exchange within a team
What is Emotional Intelligence?
How do we apply Emotional Intelligence?
Diversity in the workplace
Guidelines to follow in managing diversity at the workplace
Measures that can be implemented in managing diversity
Avoiding pitfalls in managing diversity
Resolving Conflict Within The Team
Successful teams are not just skilled at working together when times are good; they are active resolution makers when the going gets tough.
Learn how critical conflicts happen in teams, and equip yourself with the essential know-how to resolve them, and even keep them to a minimum in your organisation.
You will learn:
Basic components of conflict
Causes of conflict
Roles in the team when managing conflict
Signs of conflict
How to improve on conflict management skills?
Working with teammates to resolve conflicts