WSQ Leadership & People Management - Level 3

Organisational Relationship Building Leadership - Level 3 (Synchronous e-Learning)

Course Reference No : TGS-2019503874| Valid from 27/2/2020 - 19/6/2023

Conducted by Organisational Development Concepts Pte Ltd (UEN 201026450Z)

Build Team Relationships

Embrace And Lead Through Change Effectively With ODC

Empower your leaders to develop team agility, harness teamwork and diversity to build up resilience and innovation in this 2-day program with ODC Training.

Online Zoom Workshops Available!





Who Best Benefits From This Workshop?


Supervisor, Assistant Manager, 
Team Leader


Leaders who want to better manage team development and team conflicts

        Course Summary

In the increasingly VUCA business environment of disruptive business models and digitalisation galore, it is increasingly important for leaders to develop team agility, harness teamwork and diversity to build up resilience and innovation. Team leaders are therefore the critical facilitators to build effective team relationships to support an empowering culture.

This programme is designed to provide the participants with the skill sets to build effective networks and build team relationships to support organizational and team priorities. Through practical examples and role play, the participants will be equipped with the essential skill sets to develop team cohesiveness, as well as managing workplace diversity and be able to manage workplace conflict.

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Key Competencies: What Will Leaders Gain From This?

The programme focuses on three core competencies of leadership:

Participate in


Develop team


Resolve conflict

within the team


WSQ Organisational Relationship Building - Level 3 Course Outline

Find out how ODC’s comprehensive WSQ Organisational Relationship Building - Level 3 course covers everything your leaders need to know to lead their teams successfully to adapt and innovate with agility in a VUCA world.

Participate In Networks

Successful leaders develop strong core relationships with their teams that streamline adaptation efforts. 

Learn how to work your network effectively, building key components and relationships within your organisation, so as to drive change with minimal risk, and maximum impact.

You will learn:

The Importance of Networking

Legal and ethical concerns

Types of Networking platform

Do’s and Don’ts of networking

Developing Team Cohesiveness

Well-coordinated teams work better through innovation and change exercises. As a leader, the skill of developing team cohesiveness is critical for an organisation’s success today.

Learn how you can develop core competencies in skilled team development and manage the expectations of every team member, so you maximise coordination and collaboration in the face of innovation and change.

You will learn:

Workplace Teams

Tuckman’s model of team development

Roles of team members

Establishing a team process

Communicating team expectations

Effective communication

Barriers to communication

Facilitating information exchange within a team

What is Emotional Intelligence?

How do we apply Emotional Intelligence?

Diversity in the workplace

Guidelines to follow in managing diversity at the workplace

Measures that can be implemented in managing diversity

Avoiding pitfalls in managing diversity

Resolving Conflict Within The Team