WSQ Leadership & People Management - Level 3
Organisational Relationship Building Leadership - Level 3 (Classroom & Asynchronous e-Learning)
Course Reference No : TGS-2019503874| Valid from 27/2/2020 - 19/6/2025
Conducted by Organisational Development Concepts Pte Ltd (UEN 201026450Z)
Build Team Relationships
Build Positive Relationships, Embrace Diversity and Resolve Conflict among Teams
Empower your leaders to develop team agility, harness teamwork and diversity to build up resilience and innovation in this 2-day program with ODC Training.
Who Best Benefits From This Workshop?
Supervisor, Assistant Manager,
Team Leader
Individuals who want to better manage team relationships and team conflicts
Course Summary
In the increasingly VUCA business environment of disruptive business models and digitalisation galore, it is increasingly important for leaders to develop team agility, harness teamwork and diversity to build up resilience and innovation. Team leaders are therefore the critical facilitators to build effective team relationships to support an empowering culture.
This programme is designed to provide the participants with the skill sets to build effective networks and build team relationships to support organizational and team priorities. Through practical examples and role play, the participants will be equipped with the essential skill sets to develop team cohesiveness, as well as managing workplace diversity and be able to manage workplace conflict.
Resources & Quicklinks
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Key Competencies: What Will Leaders Gain From This?
The programme focuses on three core competencies of leadership:
Participate in
networks
Develop team
cohesiveness
Resolve conflict
within the team
Participate In Networks
Successful leaders develop strong core relationships with their teams that streamline adaptation efforts.
Learn how to work your network effectively, building key components and relationships within your organisation, so as to drive change with minimal risk, and maximum impact.
You will learn:
The Importance of Networking
Legal and ethical concerns
Types of Networking platform
Do’s and Don’ts of networking
Developing Team Cohesiveness
Well-coordinated teams work better through innovation and change exercises. As a leader, the skill of developing team cohesiveness is critical for an organisation’s success today.
Learn how you can develop core competencies in skilled team development and manage the expectations of every team member, so you maximise coordination and collaboration in the face of innovation and change.
You will learn:
Workplace Teams
Tuckman’s model of team development
Roles of team members
Establishing a team process
Communicating team expectations
Effective communication
Barriers to communication
Facilitating information exchange within a team
What is Emotional Intelligence?
How do we apply Emotional Intelligence?
Diversity in the workplace
Guidelines to follow in managing diversity at the workplace
Measures that can be implemented in managing diversity
Avoiding pitfalls in managing diversity
Resolving Conflict Within The Team
Successful teams are not just skilled at working together when times are good; they are active resolution makers when the going gets tough.
Learn how critical conflicts happen in teams, and equip yourself with the essential know-how to resolve them, and even keep them to a minimum in your organisation.
You will learn:
Basic components of conflict
Causes of conflict
Roles in the team when managing conflict
Signs of conflict
How to improve on conflict management skills?
Working with teammates to resolve conflicts
Gain Insights From Relevant
Hindsight, Taught Through
Highly Engaging Online Lessons
ODC carefully chooses industry experts and leaders, who have at least 10 years of management and training years in their chosen topic, so you get topic-relevant insight that’s tested and proven to work.
Our training lessons are deliberately designed to create an experiential learning (based on role plays) environment for your team’s WSQ LPM assessment. Learn while having fun!
ODC’s Training Methodology
ODC’s workshops include presentations, role plays and various learning activities that help participants like yourself obtain optimal learning results.
Presentations
Role Plays
Learning
Activities
SELECT CLIENTS
Here’s What Students Have To Say
KNOWLEDGE IS POWER
Knowing about the different stages of conflict enables me to better manage diversity and develop my team.
Yenom Pte Ltd
Chin Lih Shyong
PRACTICAL
SKILLS
ODC Trainers are experienced, creative, clear in their explanations, and facilitate discussions effectively.
Adventus Singapore
Oh Si Hui
EXPERIENCE,
NOT JUST THEORY
Having the opportunity to role play in class helped me to gain a better understanding of the content.
NewWave
Pek Kian Kok
ODC Introduction
ODC (www.odctraining.com.sg) is a regional corporate training provider and also an ATO focusing on leadership development and management skills training (WSQ LPM).
Headquartered in Singapore, ODC provides skills-based workshops focused on delivering meaningful learning experience, anchored by quality trainers and sound adult learning principles that are trusted by global MNCs across 14 cities.
LESSONS DELIVERED VIA
Course Fees & Funding Details
Up to 50% funding and 70% funding
This course is eligible for Absentee Payroll reimbursement for eligible learner at $4.5/hour
Course fees for SMEs will be funded up to 70% of course fees. And Non-SMEs will be funded up to 50% of course fees.
This course is eligible for Skillsfuture Enterprise Credit (SFEC)
2023 COURSE FEES
SGD
$594.00
Full Course Fees
SGD
$209.00
Course Fees After Funding For Singaporean, PR, Holders of Long Term Visit Pass PLUS in SME
SGD
$319.00
Course fees after funding for Singaporean & PR in Non-SME
SGD
$209.00
Course fees after funding for Singaporean aged 40 & above or Holders of Long Term Visit Pass PLUS
Here's What Happens Next
For Companies
Fill up the Company form
Submit it to
enquiries@odctraining.com.sg
An ODC Specialist will get in touch with you
For Individuals
Fill up the form below
Submit the form
An ODC Specialist will get in touch with you