Leadership Foundation Workshop
Leadership Skills For First Time Or Transitioning Managers
Today’s highly volatile and talent-driven environment requires intricate people-leadership skills to manage and navigate. Learn the critical skills, techniques needed to lead problem solving, chair meetings, facilitate innovations, and provide feedback to team members in this 2-day course.
Who Best Benefits From This Workshop?
Team Leaders
Executives
Deputy Managers
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Course Summary
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There are many different ways to lead, but they all converge around one central source of success: the ability to work with and lead people in clear and effective ways.
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In this 2-day workshop, Executives, Team Leaders, and Deputy Managers will learn holistic frameworks that will equip them with the essential skills and mindset needed to lead a modern workplace.
Resources & Quicklinks
DAY 1 - INDIVIDUAL CONTRIBUTOR VS SUPERVISOR
Learn The Core Essentials Of People Leadership
Leadership today is more than giving directives, and expecting follow-through.
Leaders must embrace the new norm of people-leadership, and understand the basics of what this style of leadership encompasses.
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You will learn:​
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Individual Contributor vs Supervisor
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Understanding the key difference between individual contributors and supervisors, and how to transition effectively to become a people leader
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Time management
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Importance of delegation
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Communication
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DAY 1 - ESSENTIAL COMMUNICATION AND BEHAVIOURAL TYPES
Listen Empathetically & Communicate Effectively For Successful Team Collaboration
Teams cannot work without proper communication between, and within. In a world full of constant distractions, and an always-on mentality, it has become imperative that leaders learn to cut through the clutter with clear and effective communication.
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You will learn:​
Essential Communication and Behavioural Types
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Understanding communication and behavioural preference through DiSC profiling
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Effective communication strategies
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Understanding your strengths and weakness in communication through DiSC
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Barriers to effective communication
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Behavioural preference
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Cultural sensitivity
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Multi-generational age gap
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Applying active listening in the workplace
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Importance of feedback during communication
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Demonstrating interest in others
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Acknowledging their view while not necessarily agreeing with it
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DAY 1 - ESSENTIAL BUSINESS COMMUNICATION AND MANAGEMENT SKILLS
Learn The Art Of Delegation & Management
Communication alone can do wonders for leaders, but the mark of a true leader lies in delegation and managing talent and objectives.
This course will teach you the different steps required to effectively hold meetings, delegate tasks, and accordingly, hold your team members accountable for their responsibilities the right way.
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You will learn:​
Facilitating effective team meetings ​
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Establishing purpose of meeting
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Importance of the meeting agenda
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Ensuring effective discussions
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Differentiating opinions and facts
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Leading discussion to stay on point and to action an item
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Summarising the meeting
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Effective delegation techniques
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Responsibility vs accountability
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Providing the necessary support to your delegates
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Mentoring them to develop their skills
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Strategies of giving feedback
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Giving public recognition
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Providing private feedback
DAY 2 - PROBLEM SOLVING
Sharpen Your Problem-Solving Skills
Leaders lead teams to successfully solve problems in a clear and efficient manner. The best leaders know how to properly define problems, and identify the best approaches to solving those problems.
This course will teach you how to clearly layout and scope the issue at hand, and critically identify the best solutions to reach your objectives.
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You will learn:​
Problem Solving
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Understand the typical barriers to concise problem definition
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Learn to define problems accurately and the benefits of such skills
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Sets the framework for critical thinking; towards a desired outcome to the problem
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DAY 2 - VISION OF SUCCESS AND THINKING OUT OF THE BOX
Properly Define Your Vision Of Success By Thinking Out Of The Box
Creatively solving problems and challenges for your organization begins with a clear vision of the ideal outcomes that you wish to achieve. But where do we start? What should we think about?
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In this course, you’ll learn how to properly frame your vision clearly and concisely, so that you can define your solutions later on.
You will learn:​
Vision of Success and Thinking Out of The Box
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Enhance ability to set accurate and defined objectives to a problem
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Learn the importance of leveraging on stakeholders to the problem and identifying issues that may arise in the definition
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Explore the problem with depth and breadth in a logical manner as well as other alternatives that may be available
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Discuss and learn about potential consequences with each option through the utilisation of a ‘Consequence Table’
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Proposing solutions to management
DAY 2 - LEADING TEAMS TO MEET CUSTOMER’S REQUIREMENTS
Excite Customers With Excellent Team Collaboration
Customers are hard to keep in an ever-changing environment.
Delight and keep your customers coming back with excellent customer service as a result of understanding your customers intricately, and managing your team’s commitment to keeping them happy.
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You will learn:​
Leading Teams to Meet Customer’s Requirements
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Understanding customers – internal and external
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Appreciating the importance of different customers
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Reviewing your internal customer network and your service towards them
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Adopting the Go-Extra-Mile approach in customer management
Gain Insights From Relevant
Hindsight, Taught Through
Highly Engaging Online Lessons
ODC carefully chooses industry experts and leaders, who have at least 10 years of management and training years in their chosen topic, so you get topic-relevant insight that’s tested and proven to work.
Our training lessons are deliberately designed to create an experiential learning (based on role plays) environment for your team’s WSQ LPM assessment. Learn while having fun!
ODC’s Training Methodology
ODC’s workshops include presentations, role plays and various learning activities that help participants like yourself obtain optimal learning results.
This course adopts a practical and interactive learning approach to support newly promoted managers, transitioning managers, and high-potential employees preparing for managerial roles. It is designed to help participants recognise the additional responsibilities expected of managers and leaders, while developing a positive mindset shift towards becoming effective people leaders.
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The workshop equips participants with essential managerial tools and techniques to become more productive and effective in their roles. Key areas include time management, delegation, chairing meetings, facilitating problem solving, and guiding teams to perform with a mindset of ownership, accountability, and excellence.
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The programme combines short lectures, facilitated group discussions, presentations, DiSC profiling, role plays, and experience sharing to strengthen participants’ self-awareness, leadership confidence, and practical skills application.
Here’s What Students Have To Say
KNOWLEDGE IS POWER
Knowing about the different stages of conflict enables me to better manage diversity and develop my team.
Yenom Pte Ltd
Chin Lih Shyong
PRACTICAL
SKILLS
ODC Trainers are experienced, creative, clear in their explanations, and facilitate discussions effectively.
Adventus Singapore
Oh Si Hui
EXPERIENCE,
NOT JUST THEORY
Having the opportunity to role play in class helped me to gain a better understanding of the content.
NewWave
Pek Kian Kok
ODC Introduction
ODC (www.odctraining.com.sg) is a regional corporate training provider and also an ATO focusing on leadership development and management skills training (WSQ LPM).
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Headquartered in Singapore, ODC provides skills-based workshops focused on delivering meaningful learning experience, anchored by quality trainers and sound adult learning principles that are trusted by global MNCs across 14 cities.
Here's What Happens Next
For Companies
Interested to customised a workshop for your team?
Fill up the Company form
Submit it to enquiries@odctraining.com.sg
An ODC Specialist will get in touch with you