Management Skills
ESSENTIAL SUPERVISORY AND COACHING TECHNIQUES
Better Identify The Talent That You’re Looking For
The best companies exhibit leadership at every level of the organization. Equip your managers and supervisors with the right frameworks, tools and techniques they need to steer your organisation forward at every stage of your growth.
SELECT CLIENTS
Why Take This Course?
In a forward-looking company, visionary leadership does not belong only to senior management, but also managers and supervisors. With a clear focus, drive and smarts, executives and supervisors can support the organisation’s rise to the top of their industry and professionals can outperform their peers.
This programme will equip supervisors with essential supervisory skills as well as the ability to coach their staff to achieve better performance.
Resources & Quicklinks
View this course’s outline.
Sign up for the course.
Speak to an ODC Specialist.
Key Programme Outline
In this course, participants will learn the necessary skills and mindset they need to properly steer their team and organisation forward with a clear vision, and a clear execution plan.
1 Goal Setting & Planning
The importance of setting goals
How to set SMART goals
Developing
team plans
2 Understanding Own Style and Other Styles for Better Working Relationships
What is my working style?
How do I work with other styles?
3 Effective Communication Skills
Rapport
building
Active
listening
Questioning
skills
Providing effective feedback
4 Team Building Skills
What makes teams effective?
Tucker’s team development model
5 Conflict Management Skills
Conflict management styles
Conflict resolution methods
6 What is Coaching?
Definition of
coaching
The importance of coaching for a supervisor
7 Role Of The Coach
Identify coaching opportunities
How to motivate team members using coaching
8 Use The Powerful G.R.O.W Model To Improve Staff Performance
Goals
Reality
Options
Will
Learn From The Comfort Of Your Device (During Covid-19)
If you’re wondering if Covid-19 is going to prevent you or your team from attending our workshops - there’s good news.
ODC courses and workshops are fully online, and conducted through enterprise-grade software like Zoom and Udemy, which means you can learn from the comfort of your own home, yet have as close to the same experience as possible.
ODC’s Training Methodology
The workshop will involve formal inputs with activity-based skill-building exercises and interactive group discussions.
Participants will learn about their own working style and how best to work with other types of working styles. Participants will be fully engaged for optimal learning and maximum results.
Here’s What People Say About Our Courses
KNOWLEDGE IS POWER
Knowing about the different stages of conflict enables me to better manage diversity and develop my team.
Yenom Pte Ltd
Chin Lih Shyong
PRACTICAL
SKILLS
ODC Trainers are experienced, creative, clear in their explanations, and facilitate discussions effectively.
Adventus Singapore
Oh Si Hui
EXPERIENCE,
NOT JUST THEORY
Having the opportunity to role play in class helped me to gain a better understanding of the content.
NewWave
Pek Kian Kok
ODC Introduction
ODC (www.odctraining.com.sg) is a regional corporate training provider and also an ATO focusing on leadership development and management skills training (WSQ LPM).
Headquartered in Singapore, ODC provides skills-based workshops focused on delivering meaningful learning experience, anchored by quality trainers and sound adult learning principles that are trusted by global MNCs across 14 cities.
SELECT CLIENTS
Gain Insights From Relevant
Hindsight, Taught Through
Highly Engaging Online Lessons
ODC carefully chooses industry experts and leaders, who have at least 10 years of management and training years in their chosen topic, so you get topic-relevant insight that’s tested and proven to work.
Our training lessons are deliberately designed to create an experiential learning (based on role plays) environment for your team’s WSQ LPM assessment. Learn while having fun!