Management Skills

ESSENTIAL SUPERVISORY AND COACHING TECHNIQUES

Better Identify The Talent That You’re Looking For

The best companies exhibit leadership at every level of the organization. Equip your managers and supervisors with the right frameworks, tools and techniques they need to steer your organisation forward at every stage of your growth.

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Why Take This Course?

In a forward-looking company, visionary leadership does not belong only to senior management, but also managers and supervisors. With a clear focus, drive and smarts, executives and supervisors can support the organisation’s rise to the top of their industry and professionals can outperform their peers.

 

This programme will equip supervisors with essential supervisory skills as well as the ability to coach their staff to achieve better performance.

Resources & Quicklinks

View this course’s outline.

Sign up for the course.

Speak to an ODC Specialist.

Key Programme Outline

In this course, participants will learn the necessary skills and mindset they need to properly steer their team and organisation forward with a clear vision, and a clear execution plan.

1  Goal Setting & Planning

The importance of setting goals

How to set SMART goals

Developing

team plans

2  Understanding Own Style and Other Styles for Better Working Relationships

What is my working style?

How do I work with other styles?

3  Effective Communication Skills

Rapport

building

Active

listening

Questioning

skills

Providing effective feedback

4  Team Building Skills

What makes teams effective?

Tucker’s team development model

5  Conflict Management Skills

Conflict management styles

Conflict resolution methods

6  What is Coaching?

Definition of

coaching

The importance of coaching for a supervisor

7  Role Of The Coach

Identify coaching opportunities

How to motivate team members using coaching

8  Use The Powerful G.R.O.W Model To Improve Staff Performance

Goals

Reality

Options

Will

Learn From The Comfort Of Your Device (During Covid-19)

If you’re wondering if Covid-19 is going to prevent you or your team from attending our workshops - there’s good news.

 

ODC courses and workshops are fully online, and conducted through enterprise-grade software like Zoom and Udemy, which means you can learn from the comfort of your own home, yet have as close to the same experience as possible.

ODC’s Training Methodology

The workshop will involve formal inputs with activity-based skill-building exercises and interactive group discussions. 

 

Participants will learn about their own working style and how best to work with other types of working styles. Participants will be fully engaged for optimal learning and maximum results.

Here’s What People Say About Our Courses

KNOWLEDGE IS POWER

Knowing about the different stages of conflict enables me to better manage diversity and develop my team.

Yenom Pte Ltd

Chin Lih Shyong

PRACTICAL

SKILLS

ODC Trainers are experienced, creative, clear in their explanations, and facilitate discussions effectively.

Adventus Singapore

Oh Si Hui

EXPERIENCE,

NOT JUST THEORY

Having the opportunity to role play in class helped me to gain a better understanding of the content.

NewWave

Pek Kian Kok

ODC Introduction

ODC (www.odctraining.com.sg) is a regional corporate training provider and also an ATO focusing on leadership development and management skills training (WSQ LPM). 

Headquartered in Singapore, ODC provides skills-based workshops focused on delivering meaningful learning experience, anchored by quality trainers and sound adult learning principles that are trusted by global MNCs across 14 cities.
 

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Gain Insights From Relevant
Hindsight, Taught Through
Highly Engaging Online Lessons

ODC carefully chooses industry experts and leaders, who have at least 10 years of management and training years in their chosen topic, so you get topic-relevant insight that’s tested and proven to work.

Our training lessons are deliberately designed to create an experiential learning (based on role plays) environment for your team’s WSQ LPM assessment. Learn while having fun!
 

QUICKLINKS
+65 6289 9196
+65 6887 4892

All Rights Reserved, Organisational Development Concepts Pte Ltd (UEN 201026450Z)

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