Sales & Customer Engagement
EFFECTIVE NEGOTIATION AND PERSUASION SKILLS
Negotiate Your Way To Success With ODC
The skill of negotiation can mean the difference between success and failure. Equip your team with practical negotiation skills, and give them the edge to help build long term results for your organization.
The 2-day programme is designed to help leaders jumpstart their road to the mastery of effective negotiation and persuasion skills. Specifically, participants will be able to:
Use effective strategies to negotiate
Adopt the right interpersonal skills and attitude during negotiation
Persuade and influence to achieve business results
Resources & Quicklinks
View this course’s outline.
Sign up for the course.
Speak to an ODC Specialist.
Key Programme Outline
ODC’s Effective Negotiation And Persuasion Skills workshop empowers participants with the ability to leverage the power of negotiation to get what you want. Specifically, by the end of this course, participants will be able to:
Module 2: Effective Negotiation
Basic concepts of negotiation
A framework for the negotiation process
The difference between position and interest negotiation
Identifying and prioritising your interests
Listening skills and body language
Extracting and granting concessions
Generating and evaluating possible options
Identifying your ideal outcome
Handling tough negotiation situations
Module 2: Persuasion Skills
A study of human nature and behaviour as a foundation for persuasion and influencing skills
Persuasion and Influence
The Persuasion Foundation
Mental Triggers (also known as Laws of Persuasion)
Source of Power
Key Facts for Persuasion
Code of Influence