Sales & Customer Engagement

EFFECTIVE NEGOTIATION AND PERSUASION SKILLS

Negotiate Your Way To Success With ODC

The skill of negotiation can mean the difference between success and failure. Equip your team with practical negotiation skills, and give them the edge to help build long term results for your organization.

SELECT CLIENTS

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Workshop Objectives

The 2-day programme is designed to help leaders jumpstart their road to the mastery of effective negotiation and persuasion skills. Specifically, participants will be able to:

 

  • Use effective strategies to negotiate

 

  • Adopt the right interpersonal skills and attitude during negotiation

 

  • Persuade and influence to achieve business results 

Resources & Quicklinks

View this course’s outline.

Sign up for the course.

Speak to an ODC Specialist.

Key Programme Outline

ODC’s Effective Negotiation And Persuasion Skills workshop empowers participants with the ability to leverage the power of negotiation to get what you want. Specifically, by the end of this course, participants will be able to:

Module 2: Effective Negotiation

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Basic concepts of negotiation 

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A framework for the negotiation process

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The difference between position and interest negotiation

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Identifying and prioritising your interests

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Listening skills and body language

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Questioning techniques

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Extracting and granting concessions

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Generating and evaluating possible options

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Identifying your ideal outcome 

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Handling tough negotiation situations

Module 2: Persuasion Skills

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A study of human nature and behaviour as a foundation for persuasion and influencing skills

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Persuasion and Influence

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The Persuasion Foundation

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Mental Triggers (also known as Laws of Persuasion)

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Source of Power

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Key Facts for Persuasion

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Commitments

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Code of Influence

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Language Patterns