Sales & Customer Engagement


Negotiate Your Way To Success With ODC

The skill of negotiation can mean the difference between success and failure. Equip your team with practical negotiation skills, and give them the edge to help build long term results for your organization.


Workshop Objectives

The 2-day programme is designed to help leaders jumpstart their road to the mastery of effective negotiation and persuasion skills. Specifically, participants will be able to:


  • Use effective strategies to negotiate


  • Adopt the right interpersonal skills and attitude during negotiation


  • Persuade and influence to achieve business results 

Resources & Quicklinks

View this course’s outline.

Sign up for the course.

Speak to an ODC Specialist.

Key Programme Outline

ODC’s Effective Negotiation And Persuasion Skills workshop empowers participants with the ability to leverage the power of negotiation to get what you want. Specifically, by the end of this course, participants will be able to:

Module 2: Effective Negotiation

Basic concepts of negotiation 

A framework for the negotiation process

The difference between position and interest negotiation

Identifying and prioritising your interests

Listening skills and body language

Questioning techniques

Extracting and granting concessions

Generating and evaluating possible options

Identifying your ideal outcome 

Handling tough negotiation situations

Module 2: Persuasion Skills

A study of human nature and behaviour as a foundation for persuasion and influencing skills

Persuasion and Influence

The Persuasion Foundation

Mental Triggers (also known as Laws of Persuasion)

Source of Power

Key Facts for Persuasion


Code of Influence

Language Patterns

Learn From The Comfort Of Your Device (During Covid-19)

If you’re wondering if Covid-19 is going to prevent you or your team from attending our workshops - there’s good news.


ODC courses and workshops are fully online, and conducted through enterprise-grade software like Zoom and Udemy, which means you can learn from the comfort of your own home, yet have as close to the same experience as possible.

ODC’s Training Methodology

The workshop will involve formal inputs with activity-based skill-building exercises and interactive group discussions. 


Participants will learn about their own working style and how best to work with other types of working styles. Participants will be fully engaged for optimal learning and maximum results.

Here’s What People Say About Our Courses


Knowing about the different stages of conflict enables me to better manage diversity and develop my team.

Yenom Pte Ltd

Chin Lih Shyong



ODC Trainers are experienced, creative, clear in their explanations, and facilitate discussions effectively.

Adventus Singapore

Oh Si Hui



Having the opportunity to role play in class helped me to gain a better understanding of the content.


Pek Kian Kok


Gain Insights From Relevant
Hindsight, Taught Through
Highly Engaging Online Lessons

ODC carefully chooses industry experts and leaders, who have at least 10 years of management and training years in their chosen topic, so you get topic-relevant insight that’s tested and proven to work.

Our training lessons are deliberately designed to create an experiential learning (based on role plays) environment for your team’s WSQ LPM assessment. Learn while having fun!

+65 6289 9196
+65 6887 4892

All Rights Reserved, ODC Training Pte Ltd

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