The Pen Is Mightier, But Only If You Know How To Use It

Communication Skills


Sharpen your Business Writing and Communication skills in this two-day workshop, to better articulate and bring across your points to find greater business success with ODC Training.


Why Take This Course?

Effective Business Writing is an essential communication skill. It is important to understand and apply writing effectively in all correspondence, whether letters, emails or memos, to capture the attention of the reader and deliver your message clearly. 


This course is highly recommended for those who wish to articulate their ideas and points more clearly and concisely. These are valued skills in fast-paced business environments.  In this two-day workshop, participants will learn to organize their writing for maximum impact - clients will know the key points right away. Participants will also learn different ways to select the appropriate vocabulary to achieve the professional tone and to proofread for the final polishing touch. 

Resources & Quicklinks

View this course’s outline.

Sign up for the course.

Speak to an ODC Specialist.

Key Programme Outline

In this exclusive business writing series by ODC Training, equip yourself with all the core components and competencies required to be a skillful business communicator. Master the essential business writing skills you need to get the results you want.


By the end of this course, participants should be able to:

  • ​Write different types of effective business communications: emails, reports, and convey good and bad news


  • Identify grammar and punctuation errors, including top culprits that have cost companies millions of dollars


  • Write strong and effective sentences


  • Proofread business documents to ensure a professional finish

1  Clear Writing In 5 Steps

Capture the essence of your message while not boring your audience to tears with clear writing practices and guidelines.

Appropriate words

Strategic information sequencing

Direct reference

Suitable sentence length

Make text visually appealing and easy to read

2  Concise Writing In 4 Steps

Learn how to craft persuasive business documents by using the right words, presented in a clear and concise manner.

Avoid wordy phrases

Eliminate unnecessary modifiers

Use active voice

Use more verbs

3  10 Most Common Grammar And Punctuation Rules For Effective Business Writing

Be mindful of the most common and important rules that govern the business writing world, and learn the practical use cases of when to apply them in real life. practices and guidelines.


Subject-Verb Agreement

Tenses – use, form

Pronoun reference




Sentence structures



4  Reader-centred Writing In 3 Steps

Writing at its best has your audience at the heart of every word. Learn how to create high impact communication pieces that your audience can relate to, and resonate with for greater business success.

Project empathy with readers

Strategic information sequencing

Use the positive approach

Suitable sentence length

Learn From The Comfort Of Your Device (During Covid-19)

If you’re wondering if Covid-19 is going to prevent you or your team from attending our workshops - there’s good news.


ODC courses and workshops are fully online, and conducted through enterprise-grade software like Zoom and Udemy, which means you can learn from the comfort of your own home, yet have as close to the same experience as possible.

ODC’s Training Methodology

The workshop will involve formal inputs with activity-based skill-building exercises and interactive group discussions. 


Participants will learn about their own working style and how best to work with other types of working styles. Participants will be fully engaged for optimal learning and maximum results.

Here’s What People Say About Our Courses


Knowing about the different stages of conflict enables me to better manage diversity and develop my team.

Yenom Pte Ltd

Chin Lih Shyong



ODC Trainers are experienced, creative, clear in their explanations, and facilitate discussions effectively.

Adventus Singapore

Oh Si Hui



Having the opportunity to role play in class helped me to gain a better understanding of the content.


Pek Kian Kok


Gain Insights From Relevant
Hindsight, Taught Through
Highly Engaging Online Lessons

ODC carefully chooses industry experts and leaders, who have at least 10 years of management and training years in their chosen topic, so you get topic-relevant insight that’s tested and proven to work.

Our training lessons are deliberately designed to create an experiential learning (based on role plays) environment for your team’s WSQ LPM assessment. Learn while having fun!

+65 6289 9196
+65 6887 4892

All Rights Reserved, ODC Training Pte Ltd

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