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Management Skills


Better Identify The Talent That You’re Looking For

Only hire the people that truly fit the team’s description, by learning how to apply tested and proven Competency Based Interview principles and techniques to your hiring practices in this 2-day course with ODC.



Why Take This Course?

Competency Based Interview (CBI) is an interview technique used to identify and assess the transferable skill sets, abilities, experience and mindset of candidates required for a particular job. Based on the premise that the best predictor of future performance is through an individual’s past behaviors, CBI is widely trusted for hiring, retention or reassignment.


Whether you are a new or experienced hiring manager, you’ll get to learn this impressive framework in this two-day (16 hours) workshop for greater hiring success, and increase overall team performance.

Resources & Quicklinks

View this course’s outline.

Sign up for the course.

Speak to an ODC Specialist.

Key Programme Outline

In this course, participants will learn the necessary skills and mindset they need to define the  competencies required to perform well in the organisation. They will also be taught how to craft questions around competencies, set an interview framework around the questions, and address the common mistake of hiring based on experience.

1  The Nature of Competency-based Approach

Understand the concept of competencies

Competency based vs. traditional interviewing

2  Planning for Competency-based Interviews

Develop competency-based questions to

seek evidence of presence or absence of competencies

3  Effective Communication Skills

Introduction and rapport building

Controlling the interview structure

Communicating necessary information

Formulating behaviour-based questions

Questioning for evidence of competency

Listening and understanding the use of body language

Taking notes that will enable fair and consistent evaluation

4  Evaluation and Selection Techniques

Approach for evidence review in panel interview settings

Evaluate interview evidence objectively

Learn From The Comfort Of Your Device (During Covid-19)

If you’re wondering if Covid-19 is going to prevent you or your team from attending our workshops - there’s good news.


ODC courses and workshops are fully online, and conducted through enterprise-grade software like Zoom and Udemy, which means you can learn from the comfort of your own home, yet have as close to the same experience as possible.

ODC’s Training Methodology

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The workshop will involve formal inputs with activity-based skill-building exercises and interactive group discussions. 


Participants will learn about their own working style and how best to work with other types of working styles. Participants will be fully engaged for optimal learning and maximum results.

Here’s What People Say About Our Courses


Knowing about the different stages of conflict enables me to better manage diversity and develop my team.

Yenom Pte Ltd

Chin Lih Shyong



ODC Trainers are experienced, creative, clear in their explanations, and facilitate discussions effectively.

Adventus Singapore

Oh Si Hui



Having the opportunity to role play in class helped me to gain a better understanding of the content.


Pek Kian Kok

ODC Introduction

ODC ( is a regional corporate training provider and also an ATO focusing on leadership development and management skills training (WSQ LPM). 

Headquartered in Singapore, ODC provides skills-based workshops focused on delivering meaningful learning experience, anchored by quality trainers and sound adult learning principles that are trusted by global MNCs across 14 cities.

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Gain Insights From Relevant
Hindsight, Taught Through
Highly Engaging Online Lessons

ODC carefully chooses industry experts and leaders, who have at least 10 years of management and training years in their chosen topic, so you get topic-relevant insight that’s tested and proven to work.

Our training lessons are deliberately designed to create an experiential learning (based on role plays) environment for your team’s WSQ LPM assessment. Learn while having fun!

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