Management Skills
COMPETENCY-BASED INTERVIEWING SKILLS WORKSHOP
Better Identify The Talent That You’re Looking For
Strengthen your hiring process with a more structured, objective, and evidence-based approach to candidate assessment.
ODC’s 2-day Competency-Based Interviewing Workshop equips hiring managers and interviewers with practical frameworks, proven questioning techniques, and structured assessment tools to evaluate both job fit and culture fit with greater consistency and confidence. Through realistic interview role plays and guided feedback from experienced interview mentors, participants will sharpen their ability to assess candidates more effectively and make better hiring decisions.
By strengthening interviewing capabilities as a key gatekeeper in the talent acquisition process, organisations can improve quality of hire, reduce poor-fit appointments and early attrition, support stronger talent management outcomes, and build more capable, aligned, and high-performing teams.
Why Take This Course?
ODC’s Competency-Based Interviewing Workshop equips hiring managers with the skills and confidence to move beyond instinctive or unstructured interviewing towards a more objective, evidence-based approach to candidate assessment. Using practical frameworks, structured questioning techniques, and clear assessment tools, participants learn how to evaluate both job fit and culture fit with greater consistency, fairness, and accuracy.
With a strong track record in delivering customised interviewing workshops for multinational corporations, ODC designs each learning experience with a strong focus on workplace application. Participants engage in realistic interview role plays, supported by experienced interview mentors who provide targeted coaching and feedback to help them refine their questioning, probing, listening, and assessment techniques.
By strengthening competency-based interviewing capabilities, organisations can improve the quality of hiring decisions, reduce the risk of poor fit and early attrition, support stronger talent management outcomes, and build more capable, aligned, and high-performing teams.
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Learning Outcomes
Upon completing the workshop, learners will be able to :
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Recognise the importance of competency-based interviewing as an essential managerial competency and explain how it supports more objective, consistent, and evidence-based hiring decisions.
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Translate organisational strategy, values, and role requirements into key competencies that can be used to guide the interview and candidate selection process.
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Develop and apply competency-based interview questions using the STAR-R framework to gather relevant evidence of a candidate’s past behaviours, capabilities, and potential fit.
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Conduct professional and fair competency-based interviews by applying effective questioning, probing, listening, paraphrasing, assessment, and interview decorum techniques through practical role play and skills practice.
Programme Outline / Workshop Coverage
Module 1: The Business Case for Competency-Based Interviewing Skills
• Interviewing as an essential managerial competency
• The efficacy of CBI compared with other selection methods
• What is a competency?
• Competency-based interviewing vs. traditional interviewing
Module 2: Organisational Strategy and Competencies
• Aligning interviewing strategies to organisational strategy and creed, including mission, vision, and values
• Translating organisational strategy into key competencies
• Developing competency-based interview questions using the STAR-R framework
Module 3: Essential Skills in Conducting CBI Interviews
• Types of effective questioning
• The STAR-R framework of CBI
• Crafting CBI questions using the STAR-R method
• Essential interviewing and paraphrasing techniques
• Projecting professionalism during the interview
• Fair employment practices and out-of-bound questions
Module 4: Skills Practice with Candidates — ODC’s Interview Mentors
• Skills practice through role play with ODC interview mentors
• Role play debrief and peer coaching
ODC’s Training Methodology
ODC’s training methodology is designed to help participants recognise that effective interviewing is not merely an operational hiring task, but a strategic management competency that directly impacts talent quality, team performance, retention, and organisational culture.
The workshop combines short lectures, facilitated discussions, learning activities, practical frameworks, and realistic interview role plays. With the support of interview mentors, participants will have opportunities to practise, receive feedback, and refine their interviewing techniques in a guided learning environment. This immersive approach enables learners to translate CBI principles into practical interviewing behaviours that can be confidently applied in the workplace.
Here’s What People Say About Our Courses
KNOWLEDGE IS POWER
I am now convinced CBI is the way to go. As Managers, we need to strengthen our interviewing prowess!
Local University
Hiring Manager
PRACTICAL
SKILLS
The Trainer and Interview Mentor's dedication really makes this course fun and impactful. I am now a CBI advocate!
StarHub Singapore
Senior Manager
EXPERIENCE,
NOT JUST THEORY
ODC's Interview Mentors really sharpen my CBI techniques and their feedback are sincere and on-point. Thank you
Singapore Local Bank
Senior Leader
ODC Introduction
ODC (www.odctraining.com.sg) is a regional corporate training provider and also an ATO focusing on leadership development and management skills training (WSQ LPM).
Headquartered in Singapore, ODC provides skills-based workshops focused on delivering meaningful learning experience, anchored by quality trainers and sound adult learning principles that are trusted by global MNCs across 14 cities.
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Hindsight, Taught Through
Highly Engaging Online Lessons
ODC carefully chooses industry experts and leaders, who have at least 10 years of management and training years in their chosen topic, so you get topic-relevant insight that’s tested and proven to work.
Our training lessons are deliberately designed to create an experiential learning (based on role plays) environment for your team’s WSQ LPM assessment. Learn while having fun!