Supervisors, Executives


Duration . 2 days (16hrs)



This 2-day programme aims to equip the learners with the skillsets to lead team planning activities to develop operational plans so as to achieve team objectives. It also includes building team support and commitment towards the defined objectives and demonstrating leadership and organisation values through one's actions.



The programme focuses on three core competencies of leadership:


  • Conduct team planning activities

  • Demonstrate organizational values

  • Build support and commitment within the team




Supervisor, Assistant Manager, Team Leader, Leaders whom wanted to better manage team development and team conflicts


This module is forms part of WSQ Advance Certificate in Team Leadership. Learners who are certified ‘Competent’ at the end of the course will receive a Statement of Attainment (SOA) under the WSQ LPM framework. There are six Competency Units (CUs) within Level 3 under the LPM framework, namely Develop Self to Maintain Professional Competence at Supervisory Level, Lead Team to Develop Operational Plan, Build Team Relationships, Develop and Motivate Team Members through Capability Development, Lead Team to Implement Change, and Monitor and Reward Performance in a Team to Support Achievement of Results. Learners will be able to attain the WSQ Advanced Certificate in Team Leadership once they have attained the SOAs for all six CUs above and SOAs for two elective CUs (WSQ Levels 2-4).  


Align with Organisational Goals, Culture & Values

  • The pyramid of plans

  • Trends affecting organisation and team

  • Issues affecting organisation and team

  • Organisation objectives and culture

  • Types of organisational culture


Build Team Commitment and Support

  • Work team

  • Communication techniques

  • Communication channels

  • Establishing a team process


Craft Operational Plans - The P.O.L.A.R framework

  • Craft operational plans - The P.O.L.A.R framework

  • Planning

  • Organising

  • Leading

  • Analysing and review

  • Evaluate progress and make adjustment


Develop Emotional Competence

  • IQ versus EQ

  • Domains of Emotional Intelligence

  • Options for self-improvement




The programme will include presentation, E-Learning, role plays and various learning activities to achieve optimal learning results.


S$550  (Full course fees before funding) 

S$55  (Course fees after funding for Singaporean & PR in SME) 

S$310  (Course fees after funding for Singaporean & PR in Non-SME) 

S$55  (Course fees after funding for Singaporean aged 40 & above)

* All course fees are subject to prevailing GST based on the full course fees

CONTACT US : +65 62899196 | +65 68874892 

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