Assistant Managers, Managers

 

Duration . 2 days (16hrs)

 

INTRODUCTION

This programme is designed to equip leaders and managers with the ability to communicate and influence decision making from  a managerial perspective taking in considerations the expectations of the various stakeholders. This programme will also help the learners to understand more about themselves and others through the use of MBTI questionnaire. This programme also provides managers to context on how to continuous develop their skills in the ever changing workforce landscape.

 

KEY COMPETENCIES

The programme focuses on three core competencies of leadership:

            

  • Communicate effectively

  • Influence decision-making

  • Demonstrate commitment to self-development

TARGET AUDIENCE

Department Manager, Manager and High Potential Executive who has potential to play the role of a Change Agent or to Lead Change within the organization.

            

WSQ PROFESSIONAL DIPLOMA IN LEADERSHIP AND PEOPLE MANAGEMENT

Learners who are certified ‘Competent’ at the end of the course will receive a Statement of Attainment (SOA) under the WSQ LPM framework. There are six Competency Units (CUs) within Level 4 under the LPM framework, namely Facilitate Innovation and Lead Team Leaders to Implement Change, Develop Self to Maintain Professional Competence at Managerial Level, Cultivate Workplace Relationships and Diversity, Lead Team Leaders to Develop Business Strategies and Governance Management, Monitor and Reward Performance Across Teams to Manage Achievement of Results, and Develop Team Leaders through Capability Development and Coaching. Learners will be able to attain the WSQ Professional Diploma in Leadership and People Management once they have attained the SOAs for all six CUs above and SOAs for two elective CUs (WSQ Levels 3-5).  

COURSE OUTLINE

  • COMMUNICATE EFFECTIVELY

    • Organisational Policies and Procedures

    • Legal and Ethical Considerations

    • Communication Process

    • Communication Techniques and Behaviours

    • Barriers to Communication

 

  • INFLUENCE DECISION-MAKING

    • Development of Implementation Plans

    • Facilitate the Decision-Making Process

    • Emotional Intelligence

    • Influence Team Leaders - Types of Power

    • Influence Team Leaders - Cialdini’s 6 Principles of Persuasion

    • Rational Decision-Making Models

    • Types of Leadership and Its Impact on Decision-Making

    • Non-Rational Decision-Making Models

    • Roles and Accountability   

 

  • DEMONSTRATE COMMITMENT TO SELF-DEVELOPMENT

    • Self-Development (Benefits and Barriers)

    • Importance of Currency of Knowledge

    • Future of Work

 

TRAINING METHODOLOGY

The programme will include presentation, E-Learning, role plays and various learning activities to achieve optimal learning results.

COURSE FEES & FUNDING DETAILS

S$680  (Full course fees before funding) 
S$68  (Course fees after funding for Singaporean & PR in SME) 

S$440  (Course fees after funding for Singaporean & PR in Non-SME) 

S$68  (Course fees after funding for Singaporean aged 40 & above)

* All course fees are subject to prevailing GST based on the full course fees

CONTACT US : +65 62899196 | +65 68874892 

EMAIL             : enquiries@odctraining.com.sg