Assistant Managers, Managers

 

Duration . 2 days (16hrs)

 

INTRODUCTION

This programme is designed to equip leaders and managers within the organization with the skillsets to plan and measure performance. The programme will also look into the implementation of plans and how to manage performance. The programme will lastly also look into the review and rewards for performance.

KEY COMPETENCIES

The programme focuses on three core competencies of leadership:

            

  • Set goals & develop team plans

  • Implement plans & manage performance

  • Review & reward performance

TARGET AUDIENCE

Department Manager, Manager and High Potential Executive who has potential to play the role of a Change Agent or to Lead Change within the organization.

            

WSQ PROFESSIONAL DIPLOMA IN LEADERSHIP AND PEOPLE MANAGEMENT

Learners who are certified ‘Competent’ at the end of the course will receive a Statement of Attainment (SOA) under the WSQ LPM framework. There are six Competency Units (CUs) within Level 4 under the LPM framework, namely Facilitate Innovation and Lead Team Leaders to Implement Change, Develop Self to Maintain Professional Competence at Managerial Level, Cultivate Workplace Relationships and Diversity, Lead Team Leaders to Develop Business Strategies and Governance Management, Monitor and Reward Performance Across Teams to Manage Achievement of Results, and Develop Team Leaders through Capability Development and Coaching. Learners will be able to attain the WSQ Professional Diploma in Leadership and People Management once they have attained the SOAs for all six CUs above and SOAs for two elective CUs (WSQ Levels 3-5).  

COURSE OUTLINE

  • SET GOALS & DEVELOP TEAM PLANS

    • The Hierarchy of Plans

    • Setting S.M.A.R.T Goals

    • Management By Objectives (MBO)

    • Management By Wandering Around (MBWA)

    • Developing Team Plans

    • RASCI

    • Identifying, requesting and allocating resources required to implement the team plans

 

  • IMPLEMENT PLANS & MANAGE PERFORMANCE

    • Performance Management Theories

      • Expectancy Theory

      • McGregor Theory X and Theory Y

      • Frederick Herzberg’s Hygiene and Motivational Factors Theory

    • Creating a High-Performance Team

      • Selecting the right team mix            

      • Leadership and Focus        

      • Moving the team towards high performance               

      • Monitoring Team Performance       

      • Managing Emotional States

      • Methods to improve team performance

    • Managing Risks

      • Manager’s role in managing risks

      • Sources of Risks

      • Assessing Risk using the following matrices

      • Impact on Employees and Organisation

 

  • REVIEW & REWARD PERFORMANCE

    • Review & Reward Performance

      • Halo Effects & Pitchfork Effects

    • Relevant professional or industry codes of practice and standards (KA3)

      • Minimum pay and salary increase

      • National Wage Council (for wage increments)

      • TAFEP

      • Singapore Code of Corporate Governance (Remuneration practices for Singapore listed companies)

      • Code of Governance for Charities and Institutes of a Public Character (2017) for Charities and IPCs

    • Review team performance

      • Criteria of successful team

      • Data sources to review performance

      • Providing Feedback

    • Supporting team leaders

    • Reward team performance

    • Market trends and developments in relation to remuneration and performance management.

    • Avenues for self-improvement in performance management processes

 

TRAINING METHODOLOGY

The programme will include presentation, E-Learning, role plays and various learning activities to achieve optimal learning results.

COURSE FEES & FUNDING DETAILS

S$650  (Full course fees before funding) 
S$65  (Course fees after funding for Singaporean & PR in SME) 

S$410  (Course fees after funding for Singaporean & PR in Non-SME) 

S$65  (Course fees after funding for Singaporean aged 40 & above)

* All course fees are subject to prevailing GST based on the full course fees

CONTACT US : +65 62899196 | +65 68874892 

EMAIL             : enquiries@odctraining.com.sg